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Australian Seniors Reviews

https://www.seniors.com.au
Rated
Excellent

We’re committed to helping Australians over 50 stay in control of the things that matter.

Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

368

75

13

4

9

469

ratings over the past year

Displaying all 5,492 reviews
Trusted Customer
9 months ago
Date of purchase: 07/12/2023
Excellent service
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CX
Australian Seniors
9 months ago
Hi there, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott
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Trusted Customer
9 months ago
Date of purchase: 05/12/2023
Customer service person has good knowledge of the policy and is very patient at explaining the coverage of the policy.
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CX
Australian Seniors
9 months ago
Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott
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Trusted Customer
9 months ago
Date of purchase: 07/12/2023
The service was very good.
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CX
Australian Seniors
9 months ago
Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa
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KD
Kristine Darwen
Monto
9 months ago
Date of purchase: 07/12/2023
What Kristine Darwen said about Australian Seniors:
Lyn was very patient and knowledgeable, nothing was too hard
Merchant Logo
CX
Australian Seniors
9 months ago
Hi Kristine, It is a pleasure to hear of the great service that you received when speaking with our team member, Lyn, and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words onto Lyn on your behalf. Kind regards, Alisa
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Trusted Customer
9 months ago
Date of purchase: 06/12/2023
I was grateful that the process was seamless and resulted in a satisfying experience.
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CX
Australian Seniors
9 months ago
Hi there, It is always so wonderful to hear that we have been able to assist our customers with their insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa
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GP
Greg Peters
9 months ago
Date of purchase: 05/12/2023
What Greg Peters said about Australian Seniors:
Listened and provided concise advice
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CX
Australian Seniors
9 months ago
Hi Greg, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa
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MJ
Michelle Jarrett
9 months ago
Date of purchase: 05/12/2023
What Michelle Jarrett said about Australian Seniors:
Friendly, fast and knowledgeable. Very clear and understandable
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CX
Australian Seniors
9 months ago
Hi Michelle, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa
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BS
Belinda Schuster
9 months ago
Date of purchase: 28/11/2023
What Belinda Schuster said about Australian Seniors:
The person I spoke to explained the car insurance in clear details. It was easy to see that the product on offer fit my needs for a reasonable price.
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CX
Australian Seniors
9 months ago
Hi Belinda, It is great to hear of the service that you received when speaking with our team member and that we have been able to assist you with your insurance needs. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa
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GT
Graham Tappenden
Brisbane
9 months ago
Date of purchase: 04/12/2023
What Graham Tappenden said about Australian Seniors:
Service was good however it was dragged out longer than what I thought to get the same confirmations for each policy.
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CX
Australian Seniors
9 months ago
Hi Graham, Thank you for reaching out with your review. We are pleased to hear of the friendly service that you received when speaking with our team member, who left you feeling informed. However, we apologise for any inconvenience caused when setting up your policy and we appreciate you taking the time to share your feedback with us, which we have passed on to the relevant team to review. Please don't hesitate to contact our team if you have any queries or require any assistance in the future. Kind regards, Alisa
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BB
Brian Bullpitt
9 months ago
Date of purchase: 01/12/2023
What Brian Bullpitt said about Australian Seniors:
New customer
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CX
Australian Seniors
9 months ago
Hi Brian, Thank you for reaching out to share your review with us and for choosing Australian Seniors for your insurance needs. Please don't hesitate to reach out if you have any queries or require any assistance in the future. Kind regards, Alisa
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About Australian Seniors
Australian Seniors launched in 1998 to meet the needs of the often-ignored over 50s market. Since then, we’ve helped countless Australians protect the most important things in life – whether it’s their family’s future, valuable assets, or even their long-planned retirement. We strive to be different by carefully selecting underwriters that share our vision of providing insurance that’s simple, easy to understand, and affordable. That’s why our policies have helped everyone from hard-working over 50s to self-funded retirees take control of the things that matter most.
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02 8886 8034
Level 5, 50 Norwest Blvd, Norwest, Sydney, New South Wales, 2153, Australia
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About Australian Seniors
Australian Seniors launched in 1998 to meet the needs of the often-ignored over 50s market. Since then, we’ve helped countless Australians protect the most important things in life – whether it’s their family’s future, valuable assets, or even their long-planned retirement. We strive to be different by carefully selecting underwriters that share our vision of providing insurance that’s simple, easy to understand, and affordable. That’s why our policies have helped everyone from hard-working over 50s to self-funded retirees take control of the things that matter most.