Merchant Logo

Australian Seniors Reviews

Rated
Excellent

We’re committed to helping Australians over 50 stay in control of the things that matter.

Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

368

75

13

4

9

469

ratings over the past year

Displaying all 5,492 reviews
CC
Catherine Cvjetkovic
Perth, W.A.
9 months ago
Date of purchase: 01/12/2023
What Catherine Cvjetkovic said about Australian Seniors:
The lady I spoke to about taking car insurance was patient, calm, and represented her company very well.
Merchant Logo
CX
Australian Seniors
9 months ago
Hi Catherine, We are always so pleased to hear of the great service that our customers receive when speaking with our team members and that we have been able to assist you with your insurance needs. Thank you for taking the time to let us know about your experience and for choosing Australian Seniors. Kind regards, Alisa
Product reviews

0
Share
JB
Justin Boake
9 months ago
Date of purchase: 30/11/2023
What Justin Boake said about Australian Seniors:
I was contacted by a very friendly, not pushy consultant who made the process of signing up for my policy so quick and simple.
Merchant Logo
CX
Australian Seniors
9 months ago
Hi Justin, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Scott
Product reviews
0
Share
BH
Barry Hayes
9 months ago
Date of purchase: 30/11/2023
What Barry Hayes said about Australian Seniors:
The lady was very friendly and helpful
Merchant Logo
CX
Australian Seniors
9 months ago
Hi Barry, It's great to hear that we have been able to provide you with an affordable policy and of the friendly service that you received when speaking with our helpful team members. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa
Product reviews

0
Share
Trusted Customer
9 months ago
Date of purchase: 14/11/2023
Friendly and very helpful. Would definitely recommend to others.
Merchant Logo
CX
Australian Seniors
9 months ago
Hi there, We are happy to hear of the service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa
0
Share
Trusted Customer
9 months ago
Date of purchase: 27/11/2023
gave a goodrate and very pleasant to talk to
Merchant Logo
CX
Australian Seniors
9 months ago
Hi there, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa
Product reviews

0
Share
AT
Andrew Shaw Tietz
Renmark s a
9 months ago
Date of purchase: 28/11/2023
What Andrew Shaw Tietz said about Australian Seniors:
The young fellow that I was dealing with was fantastic ...give him a pay rise.He explained the whole deal expertly.
Merchant Logo
CX
Australian Seniors
9 months ago
Hi Andrew, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa
Product reviews

0
Share
MA
Maureen Agars
Goolwa
10 months ago
Date of purchase: 27/11/2023
What Maureen Agars said about Australian Seniors:
Yes I was happy with the payments I could afford
Merchant Logo
CX
Australian Seniors
10 months ago
Hi Maureen, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa
Product reviews

0
Share
PD
Pamela Dodd
10 months ago
Date of purchase: 27/11/2023
What Pamela Dodd said about Australian Seniors:
Gave me the answers I was looking for came away satisfied
Merchant Logo
CX
Australian Seniors
10 months ago
Hi Pamela, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa
Product reviews

0
Share
JC
Juliet Anne Clapham
10 months ago
Date of purchase: 24/11/2023
What Juliet Anne Clapham said about Australian Seniors:
Fantastic service
Merchant Logo
CX
Australian Seniors
10 months ago
Hi Juliet, We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa
Product reviews

0
Share
Trusted Customer
10 months ago
Date of purchase: 23/11/2023
The representative did not listen and left off important personal effects I wanted insured - even though I told her many times I needed the cover. In her wisdom she left it off - the difference in pr
...
Read all
Merchant Logo
CX
Australian Seniors
10 months ago
Hi there, Thank you for reaching out with your feedback and for bringing this to our attention, we are very sorry to hear of your recent experience. As this is not the service that we expect our customers to receive, we appreciate the opportunity that you have provided us to look into this further and share your feedback with the relevant team. Please let me know if you would like to be contacted by one of our Senior team members to discuss your feedback or any concerns in more depth. Kind regards, Alisa
Product reviews

0
Share
About Australian Seniors
Australian Seniors launched in 1998 to meet the needs of the often-ignored over 50s market. Since then, we’ve helped countless Australians protect the most important things in life – whether it’s their family’s future, valuable assets, or even their long-planned retirement. We strive to be different by carefully selecting underwriters that share our vision of providing insurance that’s simple, easy to understand, and affordable. That’s why our policies have helped everyone from hard-working over 50s to self-funded retirees take control of the things that matter most.
Read all
Level 5, 50 Norwest Blvd, Norwest, Sydney, New South Wales, 2153, Australia
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Australian Seniors
Australian Seniors launched in 1998 to meet the needs of the often-ignored over 50s market. Since then, we’ve helped countless Australians protect the most important things in life – whether it’s their family’s future, valuable assets, or even their long-planned retirement. We strive to be different by carefully selecting underwriters that share our vision of providing insurance that’s simple, easy to understand, and affordable. That’s why our policies have helped everyone from hard-working over 50s to self-funded retirees take control of the things that matter most.