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Australian Seniors Reviews

https://www.seniors.com.au
Rated
Excellent

We’re committed to helping Australians over 50 stay in control of the things that matter.

Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

369

75

13

4

9

470

ratings over the past year

Displaying all 5,493 reviews
SN
Susan Norman
10 months ago
Date of purchase: 09/11/2023
What Susan Norman said about Australian Seniors:
clear and helpful service
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CX
Australian Seniors
10 months ago
Hi Susan, Thank you so much for taking the time to share your feedback and appreciation for our service! If you have any further questions or need assistance, please don't hesitate to reach out. Kind regards, Scott
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Trusted Customer
10 months ago
Date of purchase: 08/11/2023
erin was very professional and knew the product she wa selling which makes a difference
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CX
Australian Seniors
10 months ago
Hi there, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa
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Trusted Customer
10 months ago
Date of purchase: 08/11/2023
Web site is the usual extensive unhelpful information designed to confuse the elderly, though eventually the quote was reasonable. Amazed to get a call from Australian Seniors while still on the webs
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CX
Australian Seniors
10 months ago
Hi there, Thank you for reaching out and we are sorry to hear of the service that you received during your recent experience and of any frustrations caused when using our website. As this is not the service that we wish for our customers to receive, we appreciate you bringing this to our attention and providing us with the opportunity to review your interaction further. I have passed your feedback on to the relevant team to look into in more depth. Can you please confirm if you would like to be contacted by one of our Senior team members to discuss your feedback or any concerns that you might have. Kind regards, Alisa
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Trusted Customer
10 months ago
Date of purchase: 06/11/2023
Very good could understand what he was saying thanks
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CX
Australian Seniors
10 months ago
Hi there, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa
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DE
David Ewington
Murrumba Downs
10 months ago
Date of purchase: 06/11/2023
What David Ewington said about Australian Seniors:
I found the service and overall assistance very good in that the people to whom I had contact with were polite professional and knowledgeable in attending to my many queries.
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CX
Australian Seniors
10 months ago
Hi David, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott
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Trusted Customer
10 months ago
Date of purchase: 06/11/2023
She was very clear to understand and very polite The phone call didn’t go overseas
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CX
Australian Seniors
10 months ago
Hi there, It is lovely to hear that you have enjoyed our service. Thank you for sharing your feedback also, we appreciate your review. Kind regards, Scott
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PC
Peter Casely
10 months ago
Date of purchase: 01/11/2023
What Peter Casely said about Australian Seniors:
Quick and easy
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CX
Australian Seniors
10 months ago
Hi Peter, Thank you for taking the time to share your review with us, it is lovely to hear about your satisfaction. Kind regards, Scott
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Trusted Customer
10 months ago
Date of purchase: 03/11/2023
Danielle whom I spoke with was clear, concise, thorough and helpful with a friendly respectful manner I had no problem following her reading of the information required to inform me which was a pleasa
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CX
Australian Seniors
10 months ago
Hi there, It is great to hear of the service that you received when speaking with our team member Danielle and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott
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Trusted Customer
10 months ago
Date of purchase: 01/11/2023
Thankful as it was with quick results based from honesty. I ended cntract with other insurance due to my age, and pleased to be with Australian Seniors.
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CX
Australian Seniors
10 months ago
Hi there, Welcome to Australian Seniors, it is a pleasure to hear that you have found a policy that is right for you. Thank you for taking the time in providing us with your review, we appreciate your feedback. Kind regards, Scott
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BD
Barbara Deery
10 months ago
Date of purchase: 31/10/2023
What Barbara Deery said about Australian Seniors:
All on line no personal interaction although on line service was straight forward
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CX
Australian Seniors
10 months ago
Hi Barbara, Thank you for sharing your experience with us, it is a pleasure to hear about the ease you have found while navigating our website. We appreciate your feedback and the time you have taken to provide us with your review. Kind regards, Scott
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About Australian Seniors
Australian Seniors launched in 1998 to meet the needs of the often-ignored over 50s market. Since then, we’ve helped countless Australians protect the most important things in life – whether it’s their family’s future, valuable assets, or even their long-planned retirement. We strive to be different by carefully selecting underwriters that share our vision of providing insurance that’s simple, easy to understand, and affordable. That’s why our policies have helped everyone from hard-working over 50s to self-funded retirees take control of the things that matter most.
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02 8886 8034
Level 5, 50 Norwest Blvd, Norwest, Sydney, New South Wales, 2153, Australia
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About Australian Seniors
Australian Seniors launched in 1998 to meet the needs of the often-ignored over 50s market. Since then, we’ve helped countless Australians protect the most important things in life – whether it’s their family’s future, valuable assets, or even their long-planned retirement. We strive to be different by carefully selecting underwriters that share our vision of providing insurance that’s simple, easy to understand, and affordable. That’s why our policies have helped everyone from hard-working over 50s to self-funded retirees take control of the things that matter most.