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Australian Seniors Reviews | Customer Service Reviews for https://www.feefo.com/reviews/australian-seniors-insurance-agency | Feefo

Displaying all 5,488 reviews

Trusted Customer

1 month ago

Date of purchase: 26/07/2024

Very good

Australian Seniors

1 month ago

Hi there, Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you would like to discuss your policy in the future. Kind regards, Scott

Product reviews

Philip Brown

Lilydale, Vic.

1 month ago

Date of purchase: 01/08/2024

What Philip Brown said about Australian Seniors:

I already have.

Australian Seniors

1 month ago

Hi Philip, We are happy to hear of the service that you received when speaking with our team and appreciate you taking the time to let us know about your experience. Kind regards, Alisa

Product reviews

Trusted Customer

1 month ago

Date of purchase: 30/07/2024

Great quick service

Australian Seniors

1 month ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Product reviews

Trusted Customer

1 month ago

Date of purchase: 01/08/2024

Poor. Ill-informed staff. Systems that didn't work (like retrieving a previous quote).

Australian Seniors

1 month ago

Hi there, Thank you for sharing your review with us, I am sorry to hear to hear about any dissatisfaction caused. It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. I have passed along your feedback to our team for further assistance, if you have any questions regarding your policy, please let me know and I will arrange for one of our team members to be in touch. Kind regards, Scott

Product reviews

Continual difficulties in getting any explanation from customer service reps on details of the nearly 20% increase in cost originally quoted. Difficulty in using the website to retrieve previous quote

...

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Australian Seniors

1 month ago

Shane Middleton

Melbourne outer suburbs

1 month ago

Date of purchase: 31/07/2024

What Shane Middleton said about Australian Seniors:

used the online process went very smooth no complaints. Easy to fill out and didn't take long at all. Easy to know cost as it updates cost if you change anything instantly. So no waiting for quotes to

...

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Australian Seniors

1 month ago

Hi Shane, It is a pleasure to hear about the value you have found in your policy and that it was simple to set up online. Thank you for sharing your thoughts with us, we really appreciate it. Kind regards, Scott

Product reviews

Trusted Customer

1 month ago

Date of purchase: 29/07/2024

ON LINE APPLICATION

Product reviews

Ann Maria Luxford

Port Macquarie

1 month ago

Date of purchase: 30/07/2024

What Ann Maria Luxford said about Australian Seniors:

Great customer service

Australian Seniors

1 month ago

Hi Ann, We are happy to hear of the service that you received when speaking with our team member and that we have been able to assist you with your insurance needs. Thank you for sharing your review with us, we really appreciate it. Kind regards, Alisa

Product reviews

Trusted Customer

1 month ago

Date of purchase: 29/07/2024

Extremely knowledgeable and helpful staff.

Australian Seniors

1 month ago

Hi there, We are delighted to hear of the service that you received when speaking with our helpful team members and we appreciate you taking the time to let us know about your experience. Kind regards, Alisa

Product reviews

Trusted Customer

1 month ago

Date of purchase: 29/07/2024

Customer service was awesome, easy application and process. Product was well explained and followed up via email

Australian Seniors

1 month ago

Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Product reviews

Trusted Customer

1 month ago

Date of purchase: 26/07/2024

Very happy with it. I was priced out of my previous insurance payment. It was too high for me to pay and still meet other bills

Australian Seniors

1 month ago

Hi there, We are pleased to hear that we have been able to provide you with an affordable policy to suit your needs and we appreciate you taking the time to share your review with us. Kind regards, Alisa

Product reviews

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About Australian Seniors

Australian Seniors launched in 1998 to meet the needs of the often-ignored over 50s market. Since then, we’ve helped countless Australians protect the most important things in life – whether it’s their family’s future, valuable assets, or even their long-planned retirement. We strive to be different by carefully selecting underwriters that share our vision of providing insurance that’s simple, easy to understand, and affordable. That’s why our policies have helped everyone from hard-working over 50s to self-funded retirees take control of the things that matter most.

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02 8886 8034

Level 5, 50 Norwest Blvd, Norwest, Sydney, New South Wales, 2153, Australia

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Australian Seniors Reviews

Seniors Car InsuranceVery pleasant team member who was polite and took the time to explain the policy and what I was getting for my money. This assured me that Seniors In...More reviews of this product (647)View product website

Seniors Home InsuranceVery good service from Brian and it was a nice surprise to talk to someone that we could understand. (increase his salary!!!!!) We saved a considerab...More reviews of this product (582)View product website

Seniors Car InsuranceGreat easy very helpful alot cheaper very simple and month or anual paymentsMore reviews of this product (647)View product website

Seniors Home InsuranceContinual difficulties in getting any explanation from customer service reps on details of the nearly 20% increase in cost originally quoted. Difficul...More reviews of this product (582)View product website

Seniors Home InsurancePricing seems to offer good value, new to them so have never made a claim or anything so cant rate that. Mind you only ever had one claim in over 30 y...More reviews of this product (582)View product website

Seniors Car InsuranceAs I am only driving a lot less kilometres now the Pay as You Go policy was right for meMore reviews of this product (647)View product website

Seniors Funeral InsuranceVery easy to deal with. Very happy about my bonus of a free will.More reviews of this product (161)View product website

Seniors Home InsuranceVery knowledgeable staff. Answered all my questions well and provided extra information to make my decisions easy.More reviews of this product (582)View product website

Seniors Life InsuranceExcellent product (albeit expensive), easy application and great customer service.More reviews of this product (97)View product website

Seniors Home InsuranceSeniorsstaff member was very helpful and patient with me and made sure I understood exactly all the information. I was very happy with the result...More reviews of this product (582)View product website

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