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We know you have a choice. That’s why we strive to deliver premium car hire and superior service. Avis, we try harder.

Service
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ratings over the past year

Avis is no longer an active Feefo customer
Displaying all 2,333 reviews
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CHRISTOPHER MR TYLER
Blackpool
3 years ago
Date of purchase: 29/12/2020
What CHRISTOPHER MR TYLER said about Avis:
Kept informed all the way about the car, every thing was done before picking up the car which was superb a brilliant car made the journey much easier,returning the car again was a breeze,I will use av
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LN
LISA MISS NEWCOMBE
3 years ago
Date of purchase: 30/12/2020
What LISA MISS NEWCOMBE said about Avis:
Shocking service from start to end from Cape Town. Hour and a half queue to pick up the car while staff are stood around chatting. Charged me £1000 too much after my car rental. Finally got my money
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Trusted Customer
3 years ago
Date of purchase: 21/12/2020
Excellent customer service. They made sure I was taken care off and was satisfied with the car offered.
BF
BRIAN MR FOLEY
3 years ago
Date of purchase: 21/12/2020
What BRIAN MR FOLEY said about Avis:
straight forward friendly service
Trusted Customer
3 years ago
Date of purchase: 23/12/2020
I had to wait in line for more than an hour at OR Tambo, I counted only three desks open on the Saturday before Christmas, which was not sufficient.
Trusted Customer
3 years ago
Date of purchase: 18/12/2020
There are several unexpected and unexplained surcharges on my latest invoice, despite me leaving the vehicle on time and with a full tank
Trusted Customer
3 years ago
Date of purchase: 18/12/2020
The staff are very organised, helpful and had all documentation ready for my car collection. The car was in very good condition and COVID checked before hand.
WH
WILLIAM HUNTER
3 years ago
Date of purchase: 18/12/2020
What WILLIAM HUNTER said about Avis:
Excellent car in a great condition with friendly staff available to assist
Trusted Customer
3 years ago
Date of purchase: 18/12/2020
I have Avis presidents club. My rental was not ready for me on arrival. I had to queue for 15 minutes before speaking to the lady.
Trusted Customer
3 years ago
Date of purchase: 01/12/2020
Booking efficiently handled. Staff at the collection point were so helpful. Would definitely use them again
About Avis
We are Avis, a driving force for people who love to travel. Since 1946, when Warren Avis opened the world's first airport car rental location, we’ve been committed to innovation and creating a premium customer experience that inspires better journeys. We are constantly looking for new ways to make car rental simple and rewarding. With Avis, you’ll enjoy the best available price, quality vehicles and a loyalty programme that includes fast track service and great member benefits. Leaving you to enjoy your journey, wherever it may take you
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Avis Budget Group EMEA, Park Road, Bracknell, Berkshire, RG12 2EW, United Kingdom
Why trust Feefo reviews?

About Avis
We are Avis, a driving force for people who love to travel. Since 1946, when Warren Avis opened the world's first airport car rental location, we’ve been committed to innovation and creating a premium customer experience that inspires better journeys. We are constantly looking for new ways to make car rental simple and rewarding. With Avis, you’ll enjoy the best available price, quality vehicles and a loyalty programme that includes fast track service and great member benefits. Leaving you to enjoy your journey, wherever it may take you