Asking for evidence of driver experience when that experience is under another policy with Aviva. Appalling user experience and a heartbreaking waste of time.
Very impressed by your representative. A real gem .
She sorted out the issue in minutes .
I have many policies with you, but through Brokers,.That will change .
The aviva Web site has proved difficult to navigate because of recent changes. Fortunately, the staff were very patient and helpful in sorting my problem.
Very helpful staff also a very good knowledge of the product concerned.
Had an issue with the new portal I did an email to aviva direct the following day I had a call and it was sorted in 10 minutes
A
Application form was easy to fill out and quote was reasonable. Payment was simple. When I rang to ask a question, the lady was extremely polite and helpful.
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