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Aviva Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/aviva-ie | Feefo

Displaying all 19,289 reviews

Trusted Customer

7 years ago

Date of purchase: 25/04/2017

I rang customer service. spent about 35-40 minutes going through 'the form'. I got a quote, requested it be sent / emailed out. I didn't receive it. I went online couple weeks later, filled out the

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Amy

Aviva Ireland

7 years ago

Hi there,

We are sorry to hear about your experience. An agent has tried to get in touch to investigate, if you wish to discuss this further please do not hesitate to contact us.

Kind Regards - Amy

See full customer review

Yvonne

7 years ago

Date of purchase: 26/04/2017

What Yvonne said about Aviva Ireland:

The call centre were clear and honest in their replies to me. Even when some aspects of my query were less favourable to Aviva they did not try to evade me or disguise the facts.

Amy

Aviva Ireland

7 years ago

Hi Yvonne,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that you were so satisfied with the customer service you received and that we were able to clearly answer all your queries.

All the best – Amy

See full customer review

Eileen

Killarney

7 years ago

Date of purchase: 26/04/2017

What Eileen said about Aviva Ireland:

I got my car insurance with Aviva in January and was delighted with the prompt reply and quotation. I decided to try Aviva for home insurance and got the same prompt reply and a very satisfactory quot

...

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Amy

Aviva Ireland

7 years ago

Hi Eileen,

Thank you for your 5 star review for Aviva Home Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you are happy with how easy it was to get both your car and home insurance with us! We are delighted to have you on board as a customer.

All the best – Amy

See full customer review

Geoff

7 years ago

Date of purchase: 26/04/2017

What Geoff said about Aviva Ireland:

Hi was only 7 days late for my renewal of my home insurance and had to go through 20 mins of question about my policy even thought i have been insured for the last 3 years with aviva.I was treeded as

...

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Amy

Aviva Ireland

7 years ago

Hi Geoff,

We are really sorry to hear about your experience. I know that an agent has been in touch and has resolved this issue for you, but if you wish to speak to us again please do not hesitate to contact us.

Kind Regards - Amy

See full customer review

Rachael Crowley

7 years ago

Date of purchase: 18/04/2017

What Rachael Crowley said about Aviva Ireland:

Dealt with Tracey for my renewal very nice to deal with and extremely helpful in comparison to another experience I had the week before

Amy

Aviva Ireland

7 years ago

Hi Rachael,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that you had such a nice experience with us.I will make sure to share your feedback with Tracey.

All the best – Amy

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John

7 years ago

Date of purchase: 26/04/2017

What John said about Aviva Ireland:

Simple, clear and fast. Everything went well on the purchaee - hope i do not have to find out how a claim would go.

Amy

Aviva Ireland

7 years ago

Hi John,

Thank you for your 5 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that your process purchasing with us was so quick and easy!

All the best – Amy

See full customer review

Trusted Customer

7 years ago

Date of purchase: 24/04/2017

I have gone with Aviva in the last month for both my house and car insurance...the service was excellent and the staff very helpful....was happy with both quotes also.....thank you.

Amy

Aviva Ireland

7 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you were happy with the helpful customer service provided to you.

All the best – Amy

See full customer review

Trusted Customer

7 years ago

Date of purchase: 26/04/2017

Very easy to order insurance online, not bad price

Amy

Aviva Ireland

7 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that your experience purchasing online from us was so easy!

All the best – Amy

See full customer review

Trusted Customer

7 years ago

Date of purchase: 25/04/2017

No: 1 - Aviva saved us €300 on our car insurance with our previous insurer No:2 - The on-line service was so easy to complete

Amy

Aviva Ireland

7 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that your experience purchasing online from us was so easy!

All the best – Amy

See full customer review

Seamus

7 years ago

Date of purchase: 26/04/2017

What Seamus said about Aviva Ireland:

My quote was turned into a policy quickly and easily. The couple of queries I had were dealt with very professionally. I'd definitely recommend Aviva for insurance.

Amy

Aviva Ireland

7 years ago

Hi Seamus,

Thank you for your 5 star review for Aviva Home Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that the process was quick and easy, and that we were able to answer all your questions!Delighted to hear that you would recommend us!

All the best – Amy

See full customer review