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Aviva Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/aviva-ie | Feefo

Displaying all 19,289 reviews

Trusted Customer

7 years ago

Date of purchase: 26/04/2017

Good value . Web site easy to navigate.

Amy

Aviva Ireland

7 years ago

Hi there,

Thank you for your 5 star review for Aviva Home Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you were happy with the website and that you found it so easy to navigate!

All the best – Amy

See full customer review

Maria

Cork

7 years ago

Date of purchase: 25/04/2017

What Maria said about Aviva Ireland:

I spoke to Audrey who was kind and patient. As a well informed advisor she helped me understand my insurance choices available for my situation

Amy

Aviva Ireland

7 years ago

Hi Maria,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that you were pleased with the personalised customer service that you received.

I will share your feedback with Audrey who will be delighted to hear how pleased you are!

All the best – Amy

See full customer review

Trusted Customer

7 years ago

Date of purchase: 25/04/2017

as my experience was online I found it easy to access and straight forward.

Amy

Aviva Ireland

7 years ago

Hi there,

Thank you for your 5 star review for Aviva Home Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you found our website easy and straight forward to use!

All the best – Amy

See full customer review

Mary

7 years ago

Date of purchase: 25/04/2017

What Mary said about Aviva Ireland:

Very good user friendly website. Could have done with pre warning for types numbers(driver licence number, house policy Number) required to complete transaction but went really smooth on second attemp

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Amy

Aviva Ireland

7 years ago

Hi Mary,

Thank you for your 4 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to get constructive feedback. We’re glad that you are happy with online experience.I will make sure to share your comments with the development team who are constantly striving to improve the customer experience.

All the best – Amy

See full customer review

Louise

7 years ago

Date of purchase: 25/04/2017

What Louise said about Aviva Ireland:

Customer service was fantastic. Shane was very helpful and informative in doing the quote

Amy

Aviva Ireland

7 years ago

Hi Louise,

Thank you for your 5 star review for Aviva Home Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you are happy with the customer service you received!I will make sure to share your comments with Shane.

All the best – Amy

See full customer review

Joseph

Shannon

7 years ago

Date of purchase: 25/04/2017

What Joseph said about Aviva Ireland:

Very happy with my online visit to your Aviva website. I found it so easy to negotiate your website that I purchased my motor insurance without looking anywhere else.

Amy

Aviva Ireland

7 years ago

Hi Joseph,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that you were pleased with our website and found it easy to use! We are delighted to have you on board as a customer.

All the best – Amy

See full customer review

Trusted Customer

7 years ago

Date of purchase: 25/04/2017

Good service

Amy

Aviva Ireland

7 years ago

Hi there,

Thank you for your 4 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you were happy with the service that we provided!

All the best – Amy

See full customer review

Gabe

Roscommon

7 years ago

Date of purchase: 24/04/2017

What Gabe said about Aviva Ireland:

easy to navigate. Clear and concise read what on offer and easy to change mind re additional extras.

Amy

Aviva Ireland

7 years ago

Hi Gabe,

Thank you for your 4 star review for Aviva Car Insurance. We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you are happy with our website and found it easy to navigate throughout the quote journey!

All the best – Amy

See full customer review

Trusted Customer

7 years ago

Date of purchase: 20/04/2017

Good service but I still dont understand how prices are increasing so much.

Amy

Aviva Ireland

7 years ago

Hi there,

Thank you for your 4 star review for Aviva Car Insurance and for taking the time to review.

We understand your frustration and at Aviva we are very concerned about the impact of rising insurance premiums on our customers. We have already taken steps to drive reform in the insurance market and are continuing to try and change the situation. For more information about what is driving these increases please visit here.

Kind Regards – Amy

See full customer review

Rose

7 years ago

Date of purchase: 25/04/2017