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Aviva Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/aviva-ie | Feefo

Displaying all 19,289 reviews

Trusted Customer

7 years ago

Date of purchase: 21/04/2017

Online quote for quick and easy

Amy

Aviva Ireland

7 years ago

Hi there,

Thank you for your 4 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that your experience purchasing from us was so quick and easy!

All the best - Amy

See full customer review

Paul Mullally

7 years ago

Date of purchase: 23/04/2017

What Paul Mullally said about Aviva Ireland:

A fairly good, user friendly website, even if some of your questions appeared superfluous.

Amy

Aviva Ireland

7 years ago

Hi Paul,

Thank you for taking the time to review your Car insurance purchase with Aviva.

We are very pleased to hear that you found our website user-friendly. We only ask questions that help us calculate the price of your premium. I have passed on your feedback to our development teams as we are always striving to improve our customer experience.

Kind Regards - Amy

See full customer review

Sean Roche

dundalk

7 years ago

Date of purchase: 20/04/2017

What Sean Roche said about Aviva Ireland:

Custimer service and ease and fkexibilty of options

Amy

Aviva Ireland

7 years ago

Hi Sean,

Thank you for your 4 star review for Aviva Home Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you were happy with the customer service that you received and found the purchasing process with us so easy!

All the best – Amy

See full customer review

Charles Costello

7 years ago

Date of purchase: 21/04/2017

What Charles Costello said about Aviva Ireland:

I liked the follow up phone call to check if everything was ok or did I need any help.

Amy

Aviva Ireland

7 years ago

Hi Charles,

Thank you for your 5 star review for Aviva Home Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you were happy with your experience purchasing from us!

All the best – Amy

See full customer review

Caitriona Mcmahon

7 years ago

Date of purchase: 21/04/2017

What Caitriona Mcmahon said about Aviva Ireland:

Very helpful and a pleasure to deal with..

Amy

Aviva Ireland

7 years ago

Hi Catriona,

Thank you for your 4 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re glad that you were happy with the helpful customer service that you received!

All the best – Amy

See full customer review

Trusted Customer

7 years ago

Date of purchase: 21/04/2017

Perfect

Amy

Aviva Ireland

7 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you were happy with the speed of the purchase!

All the best – Amy

See full customer review

Fergus Mullins

7 years ago

Date of purchase: 23/04/2017

What Fergus Mullins said about Aviva Ireland:

Made purchasing easy

Amy

Aviva Ireland

7 years ago

Hi there,

Thank you for your 4 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that your happy with the ease of purchasing from us, and that you had a great experience both online and in our call centre!

All the best - Amy

See full customer review

Patrick O'Meara

Tullamore

7 years ago

Date of purchase: 21/04/2017

What Patrick O'Meara said about Aviva Ireland:

Excellent

Amy

Aviva Ireland

7 years ago

Hi Patrick,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re glad that you were happy with our website and found it easy to use!

All the best – Amy

See full customer review

Trusted Customer

7 years ago

Date of purchase: 22/04/2017

Competitive price. Easy website to use.

Amy

Aviva Ireland

7 years ago

Hi there,

Thank you for your 4 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you were happy with the website and found it easy to use!

All the best – Amy

See full customer review

Trusted Customer

7 years ago

Date of purchase: 22/04/2017

web site was difficult to navigatei could not obtain a second quote, with the 25% off a second car, it would not quote, no reason given

Amy

Aviva Ireland

7 years ago

Hi there,

Thanks for taking the time to review; it’s great to get constructive feedback. We are very sorry about your experience purchasing with us online.

An agent has tried to call to investigate the issues you encountered but has been unable to get in contact with you. If you would like to give us a call or email us at direct@aviva.ie at your earliest convenience so that we can discuss this further.

Kind Regards – Amy

See full customer review