Customer service representative was easy to deal with, nice to talk too and very helpful.
Amy
Aviva Ireland
7 years ago
Hi Mark
Thank you for your 5 star review for Aviva Car Insurance.
Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that your happy with the customer service that you received from our call centre! Delighted that we were able to help you.
Pretty straight forward and good pricing. It's a pity though that you only get the good price by getting a quote online as being a new customer and not for being a loyal customer. Renewal price was ov
...
Read all
Amy
Aviva Ireland
7 years ago
Hi Jerome,
Thank you for your 4 star review for Aviva Home Insurance.
Thanks for taking the time to review; it's great to get such positive feedback! We are pleased to hear that you found the process so straight forward.
We apologise for the confusion around the quote prices. I know that one of our agents has been in touch to resolve this issue, but if you need to talk to us again please do not hesitate to contact us.
The site was easy to use,good range of quotes and value.Response was quick and relevant.
Amy
Aviva Ireland
7 years ago
Hi Peter,
Thank you for your 4 star review for Aviva Car Insurance.
We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re glad that you were happy with our website and found it easy to use!
Thank you for your 4 star review for Aviva Car Insurance.
Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that your happy with the customer service that you received from our call centre! I will make sure to share your feedback with Brendan.
The web site was very easy to get through. All was understandable and also the questions were direct it what was been asked. Due to the good deal I got on my car insurance I also insured my house. So
...
Read all
Amy
Aviva Ireland
7 years ago
Hi George,
Thank you for your 5 star review for Aviva Home Insurance.
We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that you found the website so easy to use and delighted to have you on board as a customer.
Thank you for your 5 star review for Aviva Car Insurance.
We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re glad that you were happy with our product! Delighted to have you on board as a customer.
Insurance paid for on 10 April. Disc still not received on 21 April. Same happened when purchased home insurance
Amy
Aviva Ireland
7 years ago
Hi Caroline,
Thanks for taking the time to review; it’s great to get constructive feedback. We are very sorry about the delay in receiving your disc.
I know an agent has been in contact with you to resolve this issue, but please do not hesitate to get in contact with us again if you need any further assistance.
Very efficient & clear in explaining & listened to questions asked.
Amy
Aviva Ireland
7 years ago
Hi Lorraine,
Thank you for your 5 star review for Aviva Car Insurance.
We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that we were able to provide you with a stress free purchasing experience! Delighted to hear that we were able to help you and answer all your questions.
I would recommend Aviva and certainly go back to them. The service is first class.
Amy
Aviva Ireland
7 years ago
Hi Jacquelene,
Thank you for your 5 star review for Aviva Car Insurance.
Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you’re happy with the customer service that you received. Delighted that we were able to help you, and amazing to hear that you would recommend us!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.