How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Aviva Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/aviva-ie | Feefo

Displaying all 19,282 reviews

Ronan Delaney

7 years ago

Date of purchase: 04/04/2017

What Ronan Delaney said about Aviva Ireland:

Very happy with customer service, policy was explained and I fully understood what I was buying

Amy

Aviva Ireland

7 years ago

Hi Ronan,

Thank you for your 5 star review for Aviva Home Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such great feedback. We’re really glad that our agent explained your home insurance policy to you so well, and that you were confident in your purchase!

I will make sure to share this with the call centre agents who will be very happy to hear your feedback!

All the best – Amy

See full customer review

Trusted Customer

7 years ago

Date of purchase: 10/04/2017

As well as a very favourable quote the staff I spoke to were very accommodating with all my queries and clarified aspects of my quote without delay. They were friendly but above all I felt they weren'

...

Read all

Amy

Aviva Ireland

7 years ago

Hi there,

Thank you for your 5 star review for Aviva Home Insurance.

We are very appreciative that you spent time to review our service; it’s great to hear such great feedback. We’re happy to hear that your experience with our agents was so positive! We are glad that we were so helpful and could answer all your questions.

I will make sure to share this with the call centre agents who will be very happy to hear your feedback!

All the best – Amy

See full customer review

Trusted Customer

7 years ago

Date of purchase: 10/04/2017

Best price after lots of shopping around. Customer service was great when I followed up my online quote. Would highly recommend to all my friends.

Amy

Aviva Ireland

7 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such great feedback. We’re really glad that you had such a positive experience with our website and call centre!

I will make sure to share your feedback with our agents!

All the best – Amy

See full customer review

Trusted Customer

7 years ago

Date of purchase: 10/04/2017

Excellent communication and patience with dealing with my request.

Amy

Aviva Ireland

7 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

We are very appreciative that you spent time to review our service; it’s amazing to hear such great feedback. We’re happy to hear that you are satisfied with our customer service!

All the best – Amy

See full customer review

Eileen Byrne

Shankill Dublin 18

7 years ago

Date of purchase: 06/04/2017

What Eileen Byrne said about Aviva Ireland:

Renewing my car insurance and having my questions answered by a very efficient and pleasant gentleman. Excellent service!!

Amy

Aviva Ireland

7 years ago

Hi Eileen,

Thank you for your review of Aviva Car Insurance.

We are glad to hear that you were so happy with the customer service that you received!

All the best - Amy

See full customer review

Trusted Customer

7 years ago

Date of purchase: 04/04/2017

I purchased my home insurance, I found the website easy to use and I got the best quote by far.

Amy

Aviva Ireland

7 years ago

Hi there,

Thank you for your 5 star review for Aviva Home Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re very glad that you were happy with our website!

All the best – Amy

See full customer review

John Harrison

Tramore, Co. Waterford

7 years ago

Date of purchase: 03/04/2017

What John Harrison said about Aviva Ireland:

Good online Enquiry Form and excellent Customer Service Performance when we had to review the Detail of the Policy

Amy

Aviva Ireland

7 years ago

Hi John,

Thank you for your 5 star review for Aviva Home Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such great feedback. We’re glad that your experience both online and with our call centre was so positive!

All the best – Amy

See full customer review

Trusted Customer

7 years ago

Date of purchase: 05/04/2017

Very pleasant and helpful staff

Amy

Aviva Ireland

7 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re very glad that you were happy with our customer service!

I will make sure to share your feedback with our agents!

All the best – Amy

See full customer review

Trusted Customer

7 years ago

Date of purchase: 10/04/2017

Quick response time --- would use and recommend them again.

Amy

Aviva Ireland

7 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

We are very appreciative that you spent time to review our service; it’s amazing to hear such great feedback. We’re happy to hear that your online experience was so positive.

All the best – Amy

See full customer review

Gerry Gilligan

Dublin 15

7 years ago

Date of purchase: 06/04/2017