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Aviva Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/aviva-ie | Feefo

Displaying all 19,282 reviews

Colin Greenway

7 years ago

Date of purchase: 06/03/2017

What Colin Greenway said about Aviva Ireland:

Despite forwarding documents for car insurance within requested timeframe I received two letters outlining aviva would cancel my policy if I didn't forward documents.

Amy

Aviva Ireland

7 years ago

Hi Colin,

We are sorry to hear about your experience. I know one of our agents have been in contact to resolve this issue for you, but if you need to speak to us again please send us an email to direct@aviva.ie.

Thanks for taking the time to review; it’s great to get constructive feedback.

Kind Regards – Amy

See full customer review

Martin Dunlea

7 years ago

Date of purchase: 02/03/2017

What Martin Dunlea said about Aviva Ireland:

Agent wasn't very helpful at all. I've been with ye for years, have another car policy with ye and house insurance and when I asked if there was anything could be done with the price was told "no get

...

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Amy

Aviva Ireland

7 years ago

Hi Martin,

We are sorry to hear about your negative experience and we are following up on the content of the conversation. An agent has tried to make contact so that we can investigate further.

Kind Regards - Amy

See full customer review

Gillian Mcnamee

7 years ago

Date of purchase: 02/03/2017

What Gillian Mcnamee said about Aviva Ireland:

Sinead Hayes was fantastic and the model of what a customer service should be! I can't believe she was only 6 weeks into the job!

Amy

Aviva Ireland

7 years ago

Hi Gillian,

Thank you for your 5 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you had a positive experience with us.

I will make sure to share your feedback with Sinead!

All the best – Amy

See full customer review

Olga Kamara

7 years ago

Date of purchase: 02/03/2017

What Olga Kamara said about Aviva Ireland:

Overall very happy

Amy

Aviva Ireland

7 years ago

Hi Olga,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that you are had a good experience with us!

All the best – Amy

See full customer review

Fiona Murphy

7 years ago

Date of purchase: 07/03/2017

What Fiona Murphy said about Aviva Ireland:

Kevin Dolan was very professional and helpful

Amy

Aviva Ireland

7 years ago

Hi Fiona,

Thank you for your 5 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you had a great experience with us!

I will make sure to pass on your feedback to Kevin.

All the best – Amy

See full customer review

Elizabeth Kerrigan

7 years ago

Date of purchase: 07/03/2017

What Elizabeth Kerrigan said about Aviva Ireland:

very efficient and individual (sorry cannot remember name) was very good

Amy

Aviva Ireland

7 years ago

Hi Elizabeth,

Thank you for your 5 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re very glad that you found us easy to do business with!

All the best – Amy

See full customer review

Trusted Customer

7 years ago

Date of purchase: 06/03/2017

Very slow communication from them. Policy started 3 weeks ago and I still have not received my disc

Amy

Aviva Ireland

7 years ago

Hi there,

We are sorry to hear of the delay in dispatching your disc. I know one of our agents have been in contact to resolve this issue for you, but if you need to speak to us again please send us an email to direct@aviva.ie.

Thanks for taking the time to review; it’s great to get constructive feedback.

Kind Regards – Amy

See full customer review

Bill Clifford

7 years ago

Date of purchase: 06/03/2017

What Bill Clifford said about Aviva Ireland:

I was very impressed with the speed of the transaction, and the price was right.

Amy

Aviva Ireland

7 years ago

Hi Bill,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that your experience setting up a policy with us was so efficient!

All the best – Amy

See full customer review

Trusted Customer

7 years ago

Date of purchase: 05/03/2017

Job well done

Amy

Aviva Ireland

7 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback.

All the best – Amy

See full customer review

Frederick English

7 years ago

Date of purchase: 01/03/2017

What Frederick English said about Aviva Ireland:

There was a lot of confusion re their own e-mails which they blamed Ina backlog

Amy

Aviva Ireland

7 years ago

Hi Frederick.

We are sorry to hear about your experience.

I know that one of our agents has been in touch and is continuing to look into this for you.

Kind Regards - Amy

See full customer review