Dear Dan, thank you so much for your positive feedback about your customized Italy trip featuring Rome, Amalfi coast, Florence, Cinque Terre, Venice and lake Como. We are very pleased to read you liked the way the package is scheduled and what was included in your trip. Cinque Terre is a very hilly region hence we always inform our travelers about it so that they are aware there are indeed steps to climb. We are a little surprised by your comments about the apartment since customers are generally very satisfied with this accommodation however of course we will do a quality check on it again to make sure all is order. We suggest always notifying a supplier about any matter directly during your stay to allow the company to assist you immediately. Now that you have left it's no longer possible for us to do anything anymore. e understand however that overall it was a great holiday for you and we appreciate you taking your time to provide your comments. Thank you for booking with us!
