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AXA Business Insurance Reviews

21 out of 363 reviews

Time:

Past year

Trusted Customer

5 months ago

Date of purchase: 10/03/2024

Unsettled claim from over 2 years ago. Due to fobbing it off to 3rd party law firm. Despite despite having fully comp cover, no dispute over liability. And expenses quotes pre approved by axa.

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Trusted Customer

6 months ago

Date of purchase: 09/03/2024

Insured with AXA all my life as my grandfather was an agent for them, I put a claim in cause I,ve been off my work for very nearly 2 years, I am covered for being off work through work, I put in a cla

...

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Lesley

AXA Business Insurance - Claims

6 months ago

Dear Sir, Thank you for taking your time to provide feedback. I have passed your comments to the team dealing and they will be in contact shortly. Thanks Lesley - the claims team

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Roy cleary

48 George Street, stranraer, DG9 7FB

6 months ago

Date of purchase: 20/02/2024

What Roy cleary said about AXA Business Insurance - Claims:

Took to long to deal with inquiry!.

Kimberley

AXA Business Insurance - Claims

6 months ago

thank you for your review i have passed your comments to the team dealing and they will be in touch in due course - thanks Kimberley - claims team

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Trusted Customer

6 months ago

Date of purchase: 12/02/2024

the policy was a renewal .

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Upton Food and Wine

7 months ago

Date of purchase: 22/12/2023

What Upton Food and Wine said about AXA Business Insurance - Claims:

Poor communication and taken every opportunities to void the claim and avoid paying.

Kimberley

AXA Business Insurance - Claims

7 months ago

Dear Sirs. Thank you for taking the time to provide the feedback. I have passed your comments on to the correct team and they will be in touch shortly. Kind Regards Kimberley - claims team

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Trading As Sam Fallshaw

8 months ago

Date of purchase: 08/01/2024

What Trading As Sam Fallshaw said about AXA Business Insurance - Claims:

Made a claim and wasn’t happy with the first offer, got back in touch with a representative and He told me that they are not going to offer me any settlement now! Totally unacceptable from a company s

...

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Adam

AXA Business Insurance - Claims

8 months ago

thank you for your feedback. i will ask a handler to review your claim. Kind regards Adam

Kimberley

AXA Business Insurance - Claims

7 months ago

thank you for your feedback. i will ask a handler to review your claim. Kind regards Adam

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Pumpkin Games

8 months ago

Date of purchase: 04/01/2024

What Pumpkin Games said about AXA Business Insurance - Claims:

Pretty stress free process. Simply called and then emailed some documents - took about 2 weeks but I expect that was due to being over the Christmas period. Would have liked to have received confirmat

...

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Kimberley

AXA Business Insurance - Claims

8 months ago

Dear Sirs. Thank you for taking time to leave a review. I have passed your comments on to the team that dealt with your claim. Kind Regards Kimberley - claims team

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Trusted Customer

8 months ago

Date of purchase: 04/01/2024

Perfect and profesional service

Kimberley

AXA Business Insurance - Claims

8 months ago

Dear Sirs. Thank you for the review and for taking time to leave the review. I have passed your comments on to the team that dealt with your claim. Kind Regards Kimberley - claims team

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DM Goddard

8 months ago

Date of purchase: 15/12/2023

What DM Goddard said about AXA Business Insurance - Claims:

They helped me when I needed it.

Kimberley

AXA Business Insurance - Claims

8 months ago

Dear Sirs. Thank you for taking your time to leave a review and for your kind words. I have passed your review to the team that dealt with your claim. Thanks Kimberley - claims team

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David Goodey

9 months ago

Date of purchase: 17/11/2023

What David Goodey said about AXA Business Insurance - Claims:

Effectively dealt with

Kimberley

AXA Business Insurance - Claims

9 months ago

Good afternoon, thank you for your feedback. I have passed the feedback to the team. Thank you for taking your time to complete. Kimberley - Claims team

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About AXA Business Insurance - Claims

At AXA Business Insurance, we offer business insurance online to start ups, small businesses, and self-employed people.

And if your business insurance needs are more complex - we can help with that too.

We also provide commercial vehicle cover - like van insurance and motor trade insurance - as well as commercial property insurance and landlord insurance.

AXA Business Insurance is part of AXA Insurance UK plc, which belongs to the AXA group of companies.

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0141 245 4376

3 Atlantic Quay, 20 York Street, Glasgow, Lanarkshire, G2 8JH, United Kingdom

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