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AXA Insurance - Northern Ireland Reviews

Rated
Excellent
Service
4.5
/5

5

4

3

2

1

1,743

320

109

57

126

2,355

ratings over the past year

2,355 out of 27,424 reviews
Time:
Past year
Trusted Customer
11 months ago
Date of purchase: 19/09/2023
Train your staff to be a bit more helpful, the girl I spoke to was not interested in my renewal at all, poorest customer service I’ve experienced in a very long time
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Claire
AXA Insurance - Northern Ireland
11 months ago
Good evening, I am sorry to hear you did not receive the high level of customer service that we aim to provide when you spoke to us. We will review the customer service and address any coaching needs that are highlighted. Thankyou for taking the time to leave your feedback as this helps us to improve our service to all our customers. Kind regards Claire AXA Insurance
Trusted Customer
11 months ago
Date of purchase: 22/09/2023
Great service, low quote and respected that I had been with them as a named driver
DE
Derek Eagleson
Newtownards
11 months ago
Date of purchase: 25/09/2023
What Derek Eagleson said about AXA Insurance - Northern Ireland:
very helpful and pleasent.explained everthing in a good way.
RM
Raymond McMonagle
Derry city
11 months ago
Date of purchase: 19/09/2023
What Raymond McMonagle said about AXA Insurance - Northern Ireland:
The service was brilliant , and Colleen Dorthey was excellent very pleasant explained everything to me
CG
Christopher Greenan
11 months ago
Date of purchase: 22/09/2023
What Christopher Greenan said about AXA Insurance - Northern Ireland:
Reward there longer and loyal customer, not raise the prices due the same excuse of bad drivers when it not me or others that aren't
Trusted Customer
11 months ago
Date of purchase: 20/09/2023
Really friendly and professional service. Knowledgeable about product also impressive.
SK
Sean Kelly
11 months ago
Date of purchase: 19/09/2023
What Sean Kelly said about AXA Insurance - Northern Ireland:
AXA are easy to communicate with and friendly while in conversation. They are not the cheapest but have been very receptive to past enquiries and claims and therefore trustworthy. In regard to house i
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RL
Roisin Loughran
11 months ago
Date of purchase: 19/09/2023
What Roisin Loughran said about AXA Insurance - Northern Ireland:
Very friendly and professional
NS
Nataliya Stokes
11 months ago
Date of purchase: 22/09/2023
What Nataliya Stokes said about AXA Insurance - Northern Ireland:
yes i will
Trusted Customer
11 months ago
Date of purchase: 19/09/2023
Great customer service. Very helpful and professional
About AXA Insurance - Northern Ireland
AXA Insurance Ireland is one of Irelands largest and oldest Insurance Companies but our approach is right up to date.
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Wolfe Tone House, Wolfe Tone Street, Dublin, County Dublin, 1, Ireland
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About AXA Insurance - Northern Ireland
AXA Insurance Ireland is one of Irelands largest and oldest Insurance Companies but our approach is right up to date.