AXA Insurance - Northern Ireland Reviews

Good afternoon Thank you for taking the time to leave your feedback. We are sorry to hear you were disappointed with the price of your renewal. Insurance premiums across the industry have unfortunately increased this year due to a number of factors including rising claims and the associated costs. Our agents would always try to do the best they can for our customers offering the most competitive cover and quotation available. Upon reviewing your policy, I can confirm that my colleague who spoke to you regarding your renewal did provide you with the best price available this year by applying a discount of €46.36. We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us. Kind Regards Erin Feefo Coordinator

Good Afternoon, Thank you for taking the time to leave your feedback. We are sorry to hear you were disappointed with your renewal premium. Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims and a rise in the associated costs which has had an impact on our premiums. We do try to minimise these increases at Axa, whilst still providing a great product to suit our customers' needs. I have had a look at your policy, and I can see you were speaking with one of our customer service agents who correctly advised that this was the best premium we would be able to offer this year without impacting the level of cover. We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us. Kind Regards, Erin Feefo Coordinator