Good Afternoon,
Thank you for taking the time to leave your feedback. I am sorry to hear of your experience, I tried to ring you today to discuss your policy and answer any questions you may have but was unable to reach you.
At Axa we pride ourselves on providing a high level of customer service and as such would be happy to provide any clarity needed on your policy.
Our customer service team can be contacted on 0345 828 2822 Monday to Friday 9 am to 6pm and Saturday 9am to 4pm or alternatively your policy documents are available for you to view and download on your myaxa account.
We really appreciate your custom, and I would like to take this opportunity to thank you for Insuring your vehicle with us.
Kind regards
Erin
Feefo Coordinator