AXA Insurance - Northern Ireland Reviews

Good Morning, We appreciate the time you have taken to provide feedback, I am sorry to hear you were unhappy with your renewal premium this year. Unfortunately, there has been an increase in premiums across the insurance industry this year due to a number of contributing factors, including a rise in claims and inflation in the associated costs. At Axa, we try our best to minimise these increases while still offering a great product to suit our customers' needs. Upon reviewing your policy, I can see that your cover automatically renewed with us on 01/09/2023 and your documentation was issued for the year ahead. This was our best available premium while ensuring your cover was not impacted. We really appreciate your business, and I would like to thank you for your continued loyalty to Axa and for renewing your policy with us. Kind Regards, Emma Louise Axa Insurance

Good Afternoon, Thank you for taking the time to leave feedback, I am sorry to hear you were unhappy with your renewal premium this year. Unfortunately, due to a rise in claims and an increase in the associated costs among other contributing factors, there has been an increase in premiums across the insurance industry this year. At Axa, we try our best to minimise these increases while still offering a great product and service to suit our customers' needs. Upon reviewing your policy, I can see that you spoke to a member of our team, and I can confirm this was our best available premium for this year while ensuring your cover was not impacted. We really appreciate your custom, and I would like to thank you for your continued loyalty to Axa and for renewing your policy with us. Kind Regards, Emma Louise Axa Insurance