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Back-Roads Touring Reviews

http://www.backroadstouring.com
Rated
Excellent

Experience the road less travelled

Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

698

232

43

12

3

988

ratings over the past year

Displaying all 2,645 reviews
CE
CECILE
Australia
8 years ago
Date of purchase: 09/06/2015
What CECILE said about Back-Roads Touring:
I have done 2 trips with Backroads and it is clear the guide makes or brakes the experience . On my Provence and the French Riviera Eric as our guide was all you could ask for professional,knowledgeab
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Trusted Customer
8 years ago
Date of purchase: 10/08/2015
We purchased through our travel agent so had no problems with the process. What I did find very disappointing is that our elderly friends who had originally thought they would join us on the trip pai
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Trusted Customer
8 years ago
Date of purchase: 30/04/2015
BR can be congratulated on providing excellent service. Our driver, Nic, was always professional, helpful and friendly and always seeking to give us extra xperiences.The bus was comfortable and pleasa
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BRETT
Brisbane
8 years ago
Date of purchase: 22/12/2015
What BRETT said about Back-Roads Touring:
Excellent service. Value for money tour.
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KA
Kate
Perth, Western Australia
8 years ago
Date of purchase: 02/06/2015
What Kate said about Back-Roads Touring:
Being in a small group is a must and the accommodation and food was excellent.
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WARREN
Wellington New Zealand
8 years ago
Date of purchase: 30/04/2015
What WARREN said about Back-Roads Touring:
This is the 2nd time we have used Back Roads Touring and once again they really delivered a wonderful tour with their tour guide Nick who went out of his way to provide us with a wonderful experience.
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JOCELYN
Buderim Queensland Australia
8 years ago
Date of purchase: 13/10/2015
What JOCELYN said about Back-Roads Touring:
Excellent. have recommended it to others. Will travel with them again Suggest the group could participate in the Last Post ceremony at the Menin Gate by placing a wreath at the appropriate time if t
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Trusted Customer
8 years ago
Date of purchase: 05/11/2015
Our guide seemed unsure of himself, his information, some roads, some sights. Several times we had to ask him what we were seeing along the road. Time management was not great, but we saw and did a lo
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Trusted Customer
8 years ago
Date of purchase: 11/06/2015
I was disappointed overall with both tours, A Taste of Bordeaux and La Belle France. Lack of detailed history, hotels on La Belle France inferior to those on A Taste of Bordeaux. On a positive note r
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Customer Services
Back-Roads Touring
8 years ago
Hi, 

Thank you for your review and for your time on the phone yesterday, it was great to be able to talk through your experience. We are sorry to hear that you were disappointed with your Tour Leader’s knowledge of the history on your tour. As discussed, your feedback is really important to us and we have raised your concerns with our Ops team to ensure that we offer more support and training to our Tour Leaders before they go out on tour. As mentioned, our Tour Leaders are a huge part of the service we offer, so we will do our utmost to ensure that we are providing them with everything they need to make their tour, and our guests’ experiences positive ones. We hope this helps,and thanks again for your time.

The Back-Roads team
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ED
EDWARD
Australia
8 years ago
Date of purchase: 12/01/2016
What EDWARD said about Back-Roads Touring:
OK but too much time driving and too little time at the interesting spots. It makes the brochure look good to have lots of highlights but in reality you get rushed through them so fast you dont really
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Customer Services
Back-Roads Touring
8 years ago
Hi Ted,

Thanks so much for your review and for taking the time to speak with us earlier today. 

This type of feedback is really important as it means we can look into your concerns and address the tour itinerary moving forwards. As such I have spoken to our product team today to ensure we get the balance of driving and touring correct on this tour in future.
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About Back-Roads Touring
Picture a touring holiday that delves a bit deeper. One that doesn’t simply drop by top sights and major cities but takes you off the beaten track. From sun-drenched vineyards to snow-dusted mountains, our small group tours embrace extraordinary views. Uncover local culture. And unearth hidden treasures. At Back-Roads, we’ve spent over 30 years creating luxury mini-coach tours of the UK and Europe. With us, you’re invited to see each destination through the eyes of the people who know it best: the locals who call it home. And with small group sizes of up to 18 people, you will enjoy a more personalised, authentic travel experience.
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0208 9870 990 (UK)
109 Power Road, Chiswick, Greater London, W45PY, United Kingdom
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About Back-Roads Touring
Picture a touring holiday that delves a bit deeper. One that doesn’t simply drop by top sights and major cities but takes you off the beaten track. From sun-drenched vineyards to snow-dusted mountains, our small group tours embrace extraordinary views. Uncover local culture. And unearth hidden treasures. At Back-Roads, we’ve spent over 30 years creating luxury mini-coach tours of the UK and Europe. With us, you’re invited to see each destination through the eyes of the people who know it best: the locals who call it home. And with small group sizes of up to 18 people, you will enjoy a more personalised, authentic travel experience.