How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Bagshaws Residential Reviews | Customer Service Reviews for https://www.feefo.com/reviews/bagshaws-residential | Feefo

Displaying all 218 reviews

Mr Simmons

7 years ago

Date of purchase: 06/06/2017

What Mr Simmons said about Bagshaws Residential:

Contact with me and helping me find local traders

Marketing Team

Bagshaws Residential

6 years ago

Hello!

Thanks so much for leaving this 5-star review about the Uttoxeter team, we're glad they were able to help you. If there's anything further you need, please don't hesitate to get back in touch.

See full customer review

Trusted Customer

7 years ago

Date of purchase: 06/06/2017

They sold the property soon after receiving instructions to sell. There has been a delay in completion due to a "chain". It was in the hands of another estate agent for several weeks but we felt that

...

Read all

Marketing Team

Bagshaws Residential

6 years ago

Hi there, thanks so much for this 5-star review, we're really glad the team was able to speedily find a buyer for your property - congratulations on the sale. If you need anything else, please feel free to get back in touch.

See full customer review

Mrs Milner

Mickleover, Derby

7 years ago

Date of purchase: 12/05/2017

What Mrs Milner said about Bagshaws Residential:

The service provided was poor, this appears to be because of the in house dynamics between the helpful and efficient female staff and the poor and non reactive male staff. Requests for telephone call

...

Read all

Marketing Team

Bagshaws Residential

7 years ago

Hi Mrs Milner, we're really sorry to hear that you have been unhappy with the service that you have received from the Bagshaws Residential Mickelover team. We're always looking at ways to improve our service, so if you would like to email further details to socialmedia@sequencehome.co.uk, we would be happy to look into this for you further. Thank you.

See full customer review

Trusted Customer

7 years ago

Date of purchase: 26/05/2017

The initial contact of the valuation and with a young lady at the Belper office was excellent. Once the young lady left on maternity leave communication was vertically non existent and appeared to be

...

Read all

Marketing Team

Bagshaws Residential

7 years ago

Hi there, we're really sorry to hear that you have been so disappointed with the service that you have received, if you could send further details to socialmedia@sequencehome.co.uk, we would be happy to look into this further for you. Thank you.

See full customer review

Mr & Mrs Lean

7 years ago

Date of purchase: 23/05/2017

What Mr & Mrs Lean said about Bagshaws Residential:

The lack of communication was infuriating at times. I got conflicting information several times. Derby branch compared with Ashbourne branch have a lot to learn

Paul

Bagshaws Residential

7 years ago

Hi Mr & Mrs Lean! Thank you very much for taking the time to leave a review of the Derby branch on Feefo. We are always looking at ways to improve the way the team works and will pass your constructive comments over to the branch for them to consider. Best Regards.

See full customer review

Mr Buckeridge

7 years ago

Date of purchase: 14/04/2017

What Mr Buckeridge said about Bagshaws Residential:

Dreadful. Please refer to the 2 official complaints that I have submitted. The first one was rubbished by your Director Paul Perrion and you haven't even acknowledged receipt the second one let alone

...

Read all

Marketing Team

Bagshaws Residential

7 years ago

Hi Mr Buckeridge, I am really sorry to hear that you have been so unhappy with the service you have received from the team. If you would like to send your complaint over to socialmedia@sequencehome.co.uk we could then forward this on to the relevant department for them to look into further for you. Thank you.

See full customer review

Trusted Customer

7 years ago

Date of purchase: 23/05/2017

Went out of their way to help.

Marketing Team

Bagshaws Residential

6 years ago

Hi there, thanks for this positive review, it's lovely to hear you feel the Uttoxeter team went out of their way to help. If you need anything further, please feel free to get back in touch.

See full customer review

Mr Bennett

7 years ago

Date of purchase: 09/05/2017

What Mr Bennett said about Bagshaws Residential:

Very accessible, helpful , polite and efficient

Marketing Team

Bagshaws Residential

6 years ago

Thanks so much for this 5-star review, we're glad to hear you're happy with the service received at the Derby branch. If there's anything else you need please get back in touch.

See full customer review

Not received a review invite?

About Bagshaws Residential

Bagshaws Residential is your local estate agent in the Midlands, with its own long-established auctions centre it is part of the Sequence Group, a national award-winning estate agency with over 320 offices. The Bagshaws Residential brand began life in 1988 following its purchase by Royal Insurance, who had bought the residential business from 'Bagshaws' - an agricultural and residential practice.

Read all

0151 236 9319

Cumbria House, Leighton Buzzard, Bedfordshire, LU7 1GN, United Kingdom

Why trust Feefo reviews?

Learn more about Feefo