Hi Louise,
Thank you for your review.
The order you placed last year had a 20% discount applied. Unfortunately, our sector is not immune from various economic and political factors, so unfortunately we have had to increase our prices in line with inflation and other factors outside of our control.
Our order process is the same each time you order, so even if you have approved your artwork for a previous order you still have to do it every time you place your order. This guarantees there are no issues with your design, placement, bag choice etc.
If you’d like to get in touch with us to discuss anything please contact your account manager who will be more than happy to answer any questions you may have.
