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Birchall Tea Reviews

Rated
Exceptional

We are an award-winning British tea company, specialising in single origin and blended black teas from East Africa.

Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

457

31

4

3

2

497

ratings over the past year

Displaying all 1,938 reviews
MS
Mark Swinburn
2 months ago
Date of purchase: 10/06/2024
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Rosemary
Sevenoaks
2 months ago
Date of purchase: 09/06/2024
What Rosemary said about Birchall Tea:
My order was delivered quickly and on time. The packaging was extremely sturdy.
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Trusted Customer
2 months ago
Date of purchase: 09/06/2024
The service was fine. It's not next day delivery like Amazon but I can factor that in.
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Kim Wright
Leicester
2 months ago
Date of purchase: 09/06/2024
What Kim Wright said about Birchall Tea:
Brilliant service, I've had their teas for years and they are the best teas I've tried
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Trusted Customer
3 months ago
Date of purchase: 30/05/2024
efficient
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Trusted Customer
3 months ago
Date of purchase: 05/06/2024
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Trusted Customer
3 months ago
Date of purchase: 05/06/2024
Excellent especially as I messed up somewhere in the order and realised I’d ordered six packs a month instead of two! Phoned and had it sorted out really quickly with email followup
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KT
Karen Taylor
3 months ago
Date of purchase: 03/06/2024
What Karen Taylor said about Birchall Tea:
Great service, delivery always quick.
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Trusted Customer
3 months ago
Date of purchase: 02/06/2024
Very good prompt service, well packaged.
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Eileen Young
Glasgow
3 months ago
Date of purchase: 24/05/2024
What Eileen Young said about Birchall Tea:
Came very promptly.
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About Birchall Tea
Birchall is a family-owned tea company, based in London, with roots in the trade dating back over 140 years. The company specialises in single origin and blended black teas from East Africa and its Fairtrade and Rainforest Alliance Certified teas are served daily on every major high street across the UK. Since 2011, Birchall has won 56 gold star awards at The Guild of Fine Food’s Great Taste Awards and its signature Great Rift Breakfast Tea has received honours for 9 consecutive years.
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54 Willow Way, London, SE26 4QP, United Kingdom
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Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Feefo Ecolabels

Feefo-Sustainability Eco Labelcarbon-neutral Eco Labeluk-made Eco Labelgives-to-charity Eco Labelfair-trade-certified Eco Label100-percent-vegan Eco Label
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These badges verify that Birchall Tea’s environmental claims are clear and accurate, so you can be sure you’re shopping sustainably. Developed in partnership with Ethy.

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About Birchall Tea
Birchall is a family-owned tea company, based in London, with roots in the trade dating back over 140 years. The company specialises in single origin and blended black teas from East Africa and its Fairtrade and Rainforest Alliance Certified teas are served daily on every major high street across the UK. Since 2011, Birchall has won 56 gold star awards at The Guild of Fine Food’s Great Taste Awards and its signature Great Rift Breakfast Tea has received honours for 9 consecutive years.