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Birchall Tea Reviews

https://birchalltea.co.uk
Rated
Exceptional

We are an award-winning British tea company, specialising in single origin and blended black teas from East Africa.

Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

459

30

4

3

2

498

ratings over the past year

Displaying all 1,936 reviews
IM
Ian Macilwain
4 years ago
Date of purchase: 18/06/2020
What Ian Macilwain said about Birchall Tea:
This is great tea and as far as I am concerned the best decaf tea on the market. I will not drink anything else!
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TJ
Trevor Jones
4 years ago
Date of purchase: 04/05/2020
What Trevor Jones said about Birchall Tea:
Great tea lovely flavour good web site and quick service
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Trusted Customer
4 years ago
Date of purchase: 08/05/2020
How many characters can you write about a teabag?
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MA
mzoon almarri
4 years ago
Date of purchase: 31/05/2020
What mzoon almarri said about Birchall Tea:
it has a delicious taste and l will buy agin
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HB
Helen Bralesford
4 years ago
Date of purchase: 17/05/2020
What Helen Bralesford said about Birchall Tea:
Good. We like the product and it was delivered in a timely manner. Please cut down on plastic packaging though and we will like you even more.
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Birchall Tea
Birchall Tea
4 years ago
Hello Mrs BralesfordMany thanks for your feedback. We are currently reviewing our packaging with a view to cutting down on plastic used. We hope you continue to enjoy Birchall Decaffeinated Tea. Kind regards Birchall Customer Services Team
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GT
Graham Tyers
4 years ago
Date of purchase: 11/06/2020
What Graham Tyers said about Birchall Tea:
Everything was fine except for the Peppermint Pyramid Tea - several of the tea bags have broken open and leaked into the brew.
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Birchall Tea
Birchall Tea
4 years ago
Dear Mr TyersFollowing your email received today which has been responded to, we trust that you are satisfied with the action we have taken regarding the issue with the tea bags. Kind regards The Birchall Customer Services Team
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Trusted Customer
4 years ago
Date of purchase: 16/05/2020
I am a 'returning customer' of Birchall's deliciously tasty tea - probably the best online tea supplier in the UK.
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Birchall Tea
Birchall Tea
4 years ago
Thank you so much for excellent feedback, it is very much appreciated! Birchall Tea Customer Services Team
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Trusted Customer
4 years ago
Date of purchase: 26/05/2020
Excellent service as it has been for years. Lovely tea.
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Geraldine Shaw
Birchall Tea
4 years ago
Hello Many thanks for taking the time to complete the feedback, we very much appreciate it. We are delighted to learn that you very much enjoy Birchall Peppermint Tea; Redbush Tea; Lemongrass & Ginger Tea and that your favourite is Birchall Camomile Tea. Birchall strives to provide excellent customer service and we are pleased to know that you have enjoyed this for years. Kind regards Geraldine Birchall Customer Service Team
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KK
kate kirby
4 years ago
Date of purchase: 22/05/2020
What kate kirby said about Birchall Tea:
The best decaffeinated tea I have ever tasted. Service is excellent and very prompt. Good to know it is an ethical company.
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Trusted Customer
4 years ago
Date of purchase: 20/05/2020
It's easy to order and quick delivery. The tea is a pleasure to drink.
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About Birchall Tea
Birchall is a family-owned tea company, based in London, with roots in the trade dating back over 140 years. The company specialises in single origin and blended black teas from East Africa and its Fairtrade and Rainforest Alliance Certified teas are served daily on every major high street across the UK. Since 2011, Birchall has won 56 gold star awards at The Guild of Fine Food’s Great Taste Awards and its signature Great Rift Breakfast Tea has received honours for 9 consecutive years.
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020 8699 0511
54 Willow Way, London, SE26 4QP, United Kingdom
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Feefo-Sustainability Eco Labelcarbon-neutral Eco Labeluk-made Eco Labelgives-to-charity Eco Labelfair-trade-certified Eco Label100-percent-vegan Eco Label
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About Birchall Tea
Birchall is a family-owned tea company, based in London, with roots in the trade dating back over 140 years. The company specialises in single origin and blended black teas from East Africa and its Fairtrade and Rainforest Alliance Certified teas are served daily on every major high street across the UK. Since 2011, Birchall has won 56 gold star awards at The Guild of Fine Food’s Great Taste Awards and its signature Great Rift Breakfast Tea has received honours for 9 consecutive years.