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Birchall Tea Reviews

Rated
Exceptional

We are an award-winning British tea company, specialising in single origin and blended black teas from East Africa.

Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

458

30

4

3

2

497

ratings over the past year

Displaying all 1,935 reviews
MF
Mandy Flanagan
4 years ago
Date of purchase: 15/05/2020
What Mandy Flanagan said about Birchall Tea:
Highly recommend. Excellent service and stunning teas
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Trusted Customer
4 years ago
Date of purchase: 11/06/2020
Friendly service and speedy delivery
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GM
GILL MITCHELL
Ross-on-Wye
4 years ago
Date of purchase: 07/06/2020
What GILL MITCHELL said about Birchall Tea:
Wonderful tea and wonderful service
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Trusted Customer
4 years ago
Date of purchase: 08/06/2020
Best tea I've ever had! - I bought via a recommendation.
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EB
Emma Brennan
4 years ago
Date of purchase: 19/05/2020
What Emma Brennan said about Birchall Tea:
This is without doubt the BEST loose leaf decaf tea I have found. It tastes just as good as regular tea but without the caffeine. I look forward to my pot of afternoon tea so much now! Already ordered
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Trusted Customer
4 years ago
Date of purchase: 31/05/2020
Great tea, good price and delivery. It would be better if less plastic was used - one layer round the box and another round the tea. I switched from teabags because of the plastic used but not sure
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PH
PAULENE MAY HARRIS
4 years ago
Date of purchase: 29/05/2020
What PAULENE MAY HARRIS said about Birchall Tea:
this service was exceptional . I'd a query and it was solved with generosity
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Trusted Customer
4 years ago
Date of purchase: 18/05/2020
Very good service
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PV
Philip Vial
4 years ago
Date of purchase: 12/06/2020
What Philip Vial said about Birchall Tea:
Rapid turnaround and absolutely brilliant tea which my wife is now addicted to. The one slight problem is Royal Mail - who if I’m not in take it to the delivery office which isn’t very local.
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SK
Saud alazmi-KWI 649582
4 years ago
Date of purchase: 24/05/2020
What Saud alazmi-KWI 649582 said about Birchall Tea:
Great service
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About Birchall Tea
Birchall is a family-owned tea company, based in London, with roots in the trade dating back over 140 years. The company specialises in single origin and blended black teas from East Africa and its Fairtrade and Rainforest Alliance Certified teas are served daily on every major high street across the UK. Since 2011, Birchall has won 56 gold star awards at The Guild of Fine Food’s Great Taste Awards and its signature Great Rift Breakfast Tea has received honours for 9 consecutive years.
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54 Willow Way, London, SE26 4QP, United Kingdom
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Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Feefo Ecolabels

Feefo-Sustainability Eco Labelcarbon-neutral Eco Labeluk-made Eco Labelgives-to-charity Eco Labelfair-trade-certified Eco Label100-percent-vegan Eco Label
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These badges verify that Birchall Tea’s environmental claims are clear and accurate, so you can be sure you’re shopping sustainably. Developed in partnership with Ethy.

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About Birchall Tea
Birchall is a family-owned tea company, based in London, with roots in the trade dating back over 140 years. The company specialises in single origin and blended black teas from East Africa and its Fairtrade and Rainforest Alliance Certified teas are served daily on every major high street across the UK. Since 2011, Birchall has won 56 gold star awards at The Guild of Fine Food’s Great Taste Awards and its signature Great Rift Breakfast Tea has received honours for 9 consecutive years.