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Birchall Tea Reviews

Rated
Exceptional

We are an award-winning British tea company, specialising in single origin and blended black teas from East Africa.

Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

457

32

4

3

2

498

ratings over the past year

Displaying all 1,939 reviews
GH
Gwilym Hughes
5 months ago
Date of purchase: 24/03/2024
What Gwilym Hughes said about Birchall Tea:
Arrived promptly as did the previous order. No problems.
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Chris Liles
5 months ago
Date of purchase: 24/03/2024
What Chris Liles said about Birchall Tea:
Great as usual.
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Caroline Atkinson
5 months ago
Date of purchase: 23/03/2024
What Caroline Atkinson said about Birchall Tea:
Brilliant service
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Trusted Customer
5 months ago
Date of purchase: 16/03/2024
Excellent and prompt service.
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Sarah Callaghan
5 months ago
Date of purchase: 13/03/2024
What Sarah Callaghan said about Birchall Tea:
Not keen on the new website, I preferred it how it was previously when it was easier to find a specific product. Delivery was prompt, as usual and packaging recyclable. I like the sample tea bags too.
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Luis da Silva
5 months ago
Date of purchase: 18/03/2024
What Luis da Silva said about Birchall Tea:
Adapted delivery as needed the following day.
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Trusted Customer
5 months ago
Date of purchase: 10/03/2024
Quick and easy ordering and delivery. The minimum spend for delivery means it is worth stocking up.
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Nemi Miller
5 months ago
Date of purchase: 21/01/2024
What Nemi Miller said about Birchall Tea:
Fast delivery, great customer service when I forgot to add a discount code.
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Bajram Haliti
5 months ago
Date of purchase: 16/03/2024
What Bajram Haliti said about Birchall Tea:
Great service.
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Trusted Customer
5 months ago
Date of purchase: 15/03/2024
Delivery very good but earl grey tea not very different from any other can’t taste the bergamot
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Birchall Tea
Birchall Tea
5 months ago
Hello, We're sorry to hear that you weren't too impressed with our Earl Grey Tea. The taste of our tea is of the upmost importance to us and we always prioritise making sure we stay at the very top of taste tests. We do have a slightly more premium, award winning Earl Grey called Virunga Earl Grey, which you may prefer, in prism bags. Please just send us an email at sales@birchalltea.com if you'd like know more.
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About Birchall Tea
Birchall is a family-owned tea company, based in London, with roots in the trade dating back over 140 years. The company specialises in single origin and blended black teas from East Africa and its Fairtrade and Rainforest Alliance Certified teas are served daily on every major high street across the UK. Since 2011, Birchall has won 56 gold star awards at The Guild of Fine Food’s Great Taste Awards and its signature Great Rift Breakfast Tea has received honours for 9 consecutive years.
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54 Willow Way, London, SE26 4QP, United Kingdom
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Feefo Trusted Service Awards

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Feefo Ecolabels

Feefo-Sustainability Eco Labelcarbon-neutral Eco Labeluk-made Eco Labelgives-to-charity Eco Labelfair-trade-certified Eco Label100-percent-vegan Eco Label
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These badges verify that Birchall Tea’s environmental claims are clear and accurate, so you can be sure you’re shopping sustainably. Developed in partnership with Ethy.

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About Birchall Tea
Birchall is a family-owned tea company, based in London, with roots in the trade dating back over 140 years. The company specialises in single origin and blended black teas from East Africa and its Fairtrade and Rainforest Alliance Certified teas are served daily on every major high street across the UK. Since 2011, Birchall has won 56 gold star awards at The Guild of Fine Food’s Great Taste Awards and its signature Great Rift Breakfast Tea has received honours for 9 consecutive years.