Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Birchall Tea Reviews

https://birchalltea.co.uk
Rated
Exceptional

We are an award-winning British tea company, specialising in single origin and blended black teas from East Africa.

Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

458

32

4

3

2

499

ratings over the past year

Displaying all 1,939 reviews
Trusted Customer
6 months ago
Date of purchase: 07/03/2024
Service was amazing …the wrong tea was picked and sent by mistake but Birchall customer service were fab. They sent the correct one by next day post and told me to keep the erroneous one. Which now c
...
Read all
Product reviews

0
Share
Trusted Customer
6 months ago
Date of purchase: 04/03/2024
Simply delicious. Discovered their teas a few years ago and every one I try has not disappointed. Fast delivery and even their decaf is full of flavour!
Product reviews

0
Share
DM
David Marden
6 months ago
Date of purchase: 26/02/2024
What David Marden said about Birchall Tea:
The service is great
Product reviews

0
Share
Trusted Customer
6 months ago
Date of purchase: 02/03/2024
Had a cup of tea in a cafe enjoyed it so much asked for the brand. Birchall. Ordterrd dome Earl Grey and Green tea on line really happy with both products great service highly recommend
Product reviews

0
Share
Trusted Customer
6 months ago
Date of purchase: 28/02/2024
brill +quickly delivered
Product reviews

0
Share
DR
Damian Riley
6 months ago
Date of purchase: 25/02/2024
What Damian Riley said about Birchall Tea:
I was hoping for some really good flavoursome tea, but although being quite good it's just the same as our usual Yorkshire Tea...only more expensive
Merchant Logo
Birchall Tea
Birchall Tea
6 months ago
Hello, Many thanks for your order and review. We're sorry to hear that you feel our tea is of the same quality and taste as Yorkshire. We pride ourselves in the taste of our Great Rift breakfast tea; having won the prestigious Great Taste Award for a record 13 consecutive years, it is the UK's most awarded tea for taste. We feel our competitive pricing as a small, independent business is very fair. However, tastes of course differ and we totally appreciate that it won't be everybody's cup of tea. We appreciate you giving our tea a chance and hope someday you may have another try of our range of blends. Kind Regards,
Product reviews

0
Share
AW
Alan Weekes
6 months ago
Date of purchase: 25/02/2024
What Alan Weekes said about Birchall Tea:
Great service. Fast delivery. Website is very easy to use.
Product reviews

0
Share
AB
Allan Brown
6 months ago
Date of purchase: 23/02/2024
What Allan Brown said about Birchall Tea:
Easy to use and to order what you require.
Product reviews

0
Share
Trusted Customer
6 months ago
Date of purchase: 13/02/2024
Great Tea , makes a fab cup of Tea in the morning . Really excellent product , delivered on time , at an affordable price! Given this is a superior product
Product reviews

0
Share
DN
David N
Kent
6 months ago
Date of purchase: 21/02/2024
What David N said about Birchall Tea:
The tea was delivered quickly, and some other trial teas we're included for free. The tea was, of course, the best!
Product reviews

0
Share
Not received a review invite?
About Birchall Tea
Birchall is a family-owned tea company, based in London, with roots in the trade dating back over 140 years. The company specialises in single origin and blended black teas from East Africa and its Fairtrade and Rainforest Alliance Certified teas are served daily on every major high street across the UK. Since 2011, Birchall has won 56 gold star awards at The Guild of Fine Food’s Great Taste Awards and its signature Great Rift Breakfast Tea has received honours for 9 consecutive years.
Read all
020 8699 0511
54 Willow Way, London, SE26 4QP, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Feefo Ecolabels

Feefo-Sustainability Eco Labelcarbon-neutral Eco Labeluk-made Eco Labelgives-to-charity Eco Labelfair-trade-certified Eco Label100-percent-vegan Eco Label
View 3 more badges

These badges verify that Birchall Tea’s environmental claims are clear and accurate, so you can be sure you’re shopping sustainably. Developed in partnership with Ethy.

See other badges
Why trust Feefo reviews?

Learn more about Feefo
About Birchall Tea
Birchall is a family-owned tea company, based in London, with roots in the trade dating back over 140 years. The company specialises in single origin and blended black teas from East Africa and its Fairtrade and Rainforest Alliance Certified teas are served daily on every major high street across the UK. Since 2011, Birchall has won 56 gold star awards at The Guild of Fine Food’s Great Taste Awards and its signature Great Rift Breakfast Tea has received honours for 9 consecutive years.