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Birchall Tea Reviews

Rated
Exceptional

We are an award-winning British tea company, specialising in single origin and blended black teas from East Africa.

Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

459

32

4

3

2

500

ratings over the past year

Displaying all 1,941 reviews
KC
KIM COPE
Northwich
7 months ago
Date of purchase: 19/01/2024
What KIM COPE said about Birchall Tea:
Fantastic service - speedy delivery and great tasting tea.
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BS
Brian Scarth
7 months ago
Date of purchase: 08/01/2024
What Brian Scarth said about Birchall Tea:
Prompt delivery.
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PL
Patricia McKinnon-Lower
7 months ago
Date of purchase: 16/01/2024
What Patricia McKinnon-Lower said about Birchall Tea:
Love the taste of the breakfast tea and your delivery service is nice and prompt. Thanks
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VA
Victoria Anderson
7 months ago
Date of purchase: 15/01/2024
What Victoria Anderson said about Birchall Tea:
Easy ordering, prompt delivery, delicious tea
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Trusted Customer
7 months ago
Date of purchase: 15/01/2024
Didn't actually talk to anyone. Ordering online was easy from start to finish. Trusted website and protecting customers personal information makes me come back to do business again and again.
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LS
Luann Spendlove
Roy
7 months ago
Date of purchase: 13/01/2024
What Luann Spendlove said about Birchall Tea:
I received my order a couple of weeks after ordering. Considering the distance it had to travel (UK to Utah, USA) it came in good time. I am so happy to have a nightly cup of Red Berry and Flower tea.
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JL
Janina Lloyd
7 months ago
Date of purchase: 12/01/2024
What Janina Lloyd said about Birchall Tea:
Excellent service as usual. We've been using Birchall for years and can recommend the company and the tea they produce
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Trusted Customer
8 months ago
Date of purchase: 07/01/2024
Yet another fabulous delivery of superb tea from Birchall.
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1
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MK
Mohamed Kassim
TUNBRIDGE WELLS
8 months ago
Date of purchase: 09/01/2024
What Mohamed Kassim said about Birchall Tea:
Over all good. We have issue with some teabags ( with other products) as they are not sealed properly resulting in having the leaves floating on the top of the cup and a bit of mess at the bottom. We
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Birchall Tea
Birchall Tea
7 months ago
Hello, Apologies that you experienced a batch of faulty tea bags. This is a very rare event, which we take very seriously. Please send us an email to sales@birchalltea.com and I'll get a replacement pack sent out to compensate you for the faulty teabags. Many thanks,
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Trusted Customer
8 months ago
Date of purchase: 09/01/2024
Exellent service smashing tea
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About Birchall Tea
Birchall is a family-owned tea company, based in London, with roots in the trade dating back over 140 years. The company specialises in single origin and blended black teas from East Africa and its Fairtrade and Rainforest Alliance Certified teas are served daily on every major high street across the UK. Since 2011, Birchall has won 56 gold star awards at The Guild of Fine Food’s Great Taste Awards and its signature Great Rift Breakfast Tea has received honours for 9 consecutive years.
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54 Willow Way, London, SE26 4QP, United Kingdom
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Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Feefo Ecolabels

Feefo-Sustainability Eco Labelcarbon-neutral Eco Labeluk-made Eco Labelgives-to-charity Eco Labelfair-trade-certified Eco Label100-percent-vegan Eco Label
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These badges verify that Birchall Tea’s environmental claims are clear and accurate, so you can be sure you’re shopping sustainably. Developed in partnership with Ethy.

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About Birchall Tea
Birchall is a family-owned tea company, based in London, with roots in the trade dating back over 140 years. The company specialises in single origin and blended black teas from East Africa and its Fairtrade and Rainforest Alliance Certified teas are served daily on every major high street across the UK. Since 2011, Birchall has won 56 gold star awards at The Guild of Fine Food’s Great Taste Awards and its signature Great Rift Breakfast Tea has received honours for 9 consecutive years.