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Birchall Tea Reviews

https://birchalltea.co.uk
Rated
Exceptional

We are an award-winning British tea company, specialising in single origin and blended black teas from East Africa.

Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

457

30

4

3

2

496

ratings over the past year

Displaying all 1,936 reviews
Trusted Customer
1 month ago
Date of purchase: 29/07/2024
The initial error was quickly, and politely, corrected with no fuss. Unfortunately mistakes sometimes happen, but in my opinion it is the mark of a quality company when they correct their mistakes wi
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Trusted Customer
1 month ago
Date of purchase: 29/07/2024
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Trusted Customer
1 month ago
Date of purchase: 28/07/2024
Efficient, as always. No problems with order and delivery. On the odd occasion I have had an issue using the web site the customer service has always been exemplary.
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Jo Edwards
Norwich
1 month ago
Date of purchase: 28/07/2024
What Jo Edwards said about Birchall Tea:
Very fast service
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Julie Harper
1 month ago
Date of purchase: 29/07/2024
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Trusted Customer
1 month ago
Date of purchase: 29/07/2024
Quick delivery. Easy to purchase online.
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Trusted Customer
1 month ago
Date of purchase: 27/07/2024
Quick delivery
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Sara Price
Peak District
1 month ago
Date of purchase: 17/07/2024
What Sara Price said about Birchall Tea:
Excellent service - my order had been mid-delivered by Royal Mail and Birchall sent a replacement quickly. Very impressed with the communication and way they handled this.
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Trusted Customer
1 month ago
Date of purchase: 27/07/2024
Efficient
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Trusted Customer
1 month ago
Date of purchase: 27/07/2024
Perfectly provided, but we don’t need or want the free samples and would rather have a packet of hob nobs x
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About Birchall Tea
Birchall is a family-owned tea company, based in London, with roots in the trade dating back over 140 years. The company specialises in single origin and blended black teas from East Africa and its Fairtrade and Rainforest Alliance Certified teas are served daily on every major high street across the UK. Since 2011, Birchall has won 56 gold star awards at The Guild of Fine Food’s Great Taste Awards and its signature Great Rift Breakfast Tea has received honours for 9 consecutive years.
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020 8699 0511
54 Willow Way, London, SE26 4QP, United Kingdom
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Feefo Ecolabels

Feefo-Sustainability Eco Labelcarbon-neutral Eco Labeluk-made Eco Labelgives-to-charity Eco Labelfair-trade-certified Eco Label100-percent-vegan Eco Label
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These badges verify that Birchall Tea’s environmental claims are clear and accurate, so you can be sure you’re shopping sustainably. Developed in partnership with Ethy.

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About Birchall Tea
Birchall is a family-owned tea company, based in London, with roots in the trade dating back over 140 years. The company specialises in single origin and blended black teas from East Africa and its Fairtrade and Rainforest Alliance Certified teas are served daily on every major high street across the UK. Since 2011, Birchall has won 56 gold star awards at The Guild of Fine Food’s Great Taste Awards and its signature Great Rift Breakfast Tea has received honours for 9 consecutive years.