Hi, thank you so much for taking the time to leave your feedback, we really do appreciate it! I'm so sorry to hear you were unhappy with your experience of buying from Bisley. The areas you mention are certainly not the standards we wish to adhere to and we will definitely take your points onboard. I have checked with the team and know that the MultiSling issues are being fixed as a priority. If there's anything else we can do to help, please do let us know. Best wishes, Hannah