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Bisley Shop Reviews

Rated
Excellent

Helping you work better, anywhere.

Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

65

7

2

2

4

80

ratings over the past year

Displaying all 283 reviews
SW
Sally Willis
3 years ago
Date of purchase: 05/03/2021
What Sally Willis said about Bisley Shop:
Excellent customer service. I entered the wrong delivery address online and they sorted it for me straight away. Fast and tracked delivery...quality product.
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Mr B
Faringdon
3 years ago
Date of purchase: 05/02/2021
What Mr B said about Bisley Shop:
A cracking service, worth the wait, be patient in these trying times, great to see great products made in Great Britain......well done! packed superb! would also recommend 100%.
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Hannah Richards
Bisley Shop
3 years ago
Hi Penny, thank you so much for taking the time to leave feedback - we hugely appreciate it and are really glad you were happy with your shopping experience. Best wishes, Hannah
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Trusted Customer
3 years ago
Date of purchase: 04/10/2020
Terrific customer service. Very responsive. Fast delivery. Superlative products. Bisley is overall a great company to deal with and provide excellent value-for-money, quality products.
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Joanne
3 years ago
Date of purchase: 16/11/2020
What Joanne said about Bisley Shop:
The item arrived damaged, after shipping, however Bisley dealt with the problem helpfully and with no dispute and sent a replacement wrapped excessively well.
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John
3 years ago
Date of purchase: 07/02/2021
What John said about Bisley Shop:
No communication with regard to delivery date or time for my order until I contacted Bisley to say that I had not received it.
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Hannah Richards
Bisley Shop
3 years ago
Hi John, thank you so much for taking the time to leave feedback - we really appreciate it! I'm so sorry to hear that you were disappointed with the delivery communication. We understand this is an area where we need to improve and we are working on it to provide a better service as soon as possible. We are however glad you were happy with your Home Filer upon its arrival! Best wishes, Hannah
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Trusted Customer
3 years ago
Date of purchase: 15/09/2020
Communication not great. Difficult to get updates.
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Hannah Richards
Bisley Shop
3 years ago
Hi, thank you very much for taking the time to leave feedback, we do hugely appreciate it! I am sorry to hear that you were disappointed with our service. We will definitely take your comments on board - we realise this is an area where we need to improve and we are working on it! Best wishes, Hannah
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Lucie
3 years ago
Date of purchase: 22/01/2021
What Lucie said about Bisley Shop:
I found the website easy to use and the staff very helpful. I rang to get some advice and the lady who took my call made sure I had all the relevant information to help me with my purchase.
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Trusted Customer
3 years ago
Date of purchase: 22/12/2020
The people I spoke to on the phone were all lovely but my order took over 3 months to arrive
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Hannah Richards
Bisley Shop
3 years ago
Hi, thank you so much for taking the time to leave feedback, we hugely appreciate it! We're so sorry to hear that you were disappointed with the lead time on your product - some of our products have longer lead times as they are completely made to order right here in the UK, but we understand that waiting isn't great and we're working on it! I do apologise for the wait and hope you are pleased with your Bridge furniture. Best wishes, Hannah
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Trusted Customer
3 years ago
Date of purchase: 25/01/2021
Excellent products and delivery service
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Trusted Customer
3 years ago
Date of purchase: 23/02/2021
poor service; product is fantastic. Poor communications; delivered four weeks late; no communication as to why; had to chase up; then delivered without notice; bulky items simply delivered curb side.
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Hannah Richards
Bisley Shop
3 years ago
Hi, thank you for taking the time to leave feedback, we really do appreciate it! I am very sorry to hear that you were disappointed with the delivery service. We understand this is an area we need to improve and we are working on it to provide a better service as soon as possible. We will definitely take your comments on board and we are glad to hear you are pleased with the quality of the product. Best wishes, Hannah
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About Bisley Shop
Life may be unpredictable, but one thing you can count on is a Bisley product. Precision engineered and built to last, it’ll keep on working as hard as the first day you got it. That’s why, when it comes to creating work environments, Bisley is the name people turn to for quality they can trust.
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Caswell Way, Reevesland Industrial Estate, Newport, NP19 4PW, United Kingdom
Why trust Feefo reviews?

About Bisley Shop
Life may be unpredictable, but one thing you can count on is a Bisley product. Precision engineered and built to last, it’ll keep on working as hard as the first day you got it. That’s why, when it comes to creating work environments, Bisley is the name people turn to for quality they can trust.