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Bisley Shop Reviews

https://www.bisley.com/shop
Rated
Excellent

Helping you work better, anywhere.

Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

65

7

2

2

4

80

ratings over the past year

Displaying all 283 reviews
RO
Roger
3 years ago
Date of purchase: 02/12/2020
What Roger said about Bisley Shop:
Good service, dealt with a problem well. On delivery, one cabinet had a large dent in one corner - don't know how it got this, it was well packaged. Bisley arranged collection and replacement quickly
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John
Tunbridge Wells
3 years ago
Date of purchase: 17/01/2021
What John said about Bisley Shop:
Quality of product extremely poor and no response from complaint
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Chris
3 years ago
Date of purchase: 03/12/2020
What Chris said about Bisley Shop:
Very Good service - filing cabinets arrived well packaged and easy to install. Good quaility products replacing older inferior items.
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Dennis Stevens
LEOMINSTER
3 years ago
Date of purchase: 15/02/2021
What Dennis Stevens said about Bisley Shop:
EXCELLANT SERVICE. IT COULD NOT BE FAULTED IN EITHER ORDERING OR DELIVERY
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MA
Matthew
3 years ago
Date of purchase: 26/01/2021
What Matthew said about Bisley Shop:
I ordered the A4 MultiDrawer 4 Compartment Pen Tray from Bisley. I was very disappointed with the quality when it turned up - it’s made of the thinnest, cheapest plastic, similar to the trays microwav
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Hannah Richards
Bisley Shop
3 years ago
Hi Matthew, thank you for taking the time to leave feedback - we hugely appreciate it! I'm very sorry that you were dissatisfied with the quality of your item. We will certainly take this feedback on board and look to improve where we can. Please let us know if you would prefer to receive a refund on the item and we can certainly arrange this for you. Best wishes, Hannah
MA
Matthew
3 years ago
Hi Hannah While I was disappointed in the product, I haven’t sought to return it because, given the circumstances around the pandemic, I didn’t want to have to queue in the Post Office to return a small item such as this. However, you might want to reconsider your pricing. Kind regards Matt
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Hannah Richards
Bisley Shop
3 years ago
Hi Matt, I can completely understand your concerns about returning the product. We will take this onboard and are working to improve our returns service. I'm very sorry again that you were disappointed with the tray and on this occasion I have arranged for it to be fully refunded to you with no return required. The funds will be returned to your method of payment by the end of this week. I do hope that helps. Best wishes, Hannah
MA
Matthew
3 years ago
Thanks Hannah, I’m grateful for your assistance. Kind regards Matt
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Alasdair
Stirling
3 years ago
Date of purchase: 06/11/2020
What Alasdair said about Bisley Shop:
Bisley continue to supply excellent oroducts that function as intended and have been designed to last. The accessories I ordered arrived on time and were well packaged.
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Angela
Market Weighton
3 years ago
Date of purchase: 17/12/2020
What Angela said about Bisley Shop:
Quality product which looks great in my home office. I received a free tray for the top of my cabinet which looks smart and is very useful. Cabinet was very well packed. I bought the plinth to lift th
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David
3 years ago
Date of purchase: 08/10/2020
What David said about Bisley Shop:
Great filing cabinet. Had to be replaced as first was dented but no quibble.
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AL
Allan
3 years ago
Date of purchase: 26/01/2021
What Allan said about Bisley Shop:
I am very happy with the desk, nice and sturdy and doesnt wobble despite not having a "modesty panel" between the legs. My only issue was the time to get it. It took a while to be delivered and it wa
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Hannah Richards
Bisley Shop
3 years ago
Hi Allan, thank you very much for taking the time to leave feedback - we hugely appreciate it! I am sorry to hear that your desk was at first delivered damaged and appreciate this must have been frustrating after the wait. We are constantly working to improve our delivery service to avoid hiccups such as this. I am glad we were able to solve this for you on this occasion but if there's anything else we can do to help please let us know. Best wishes, Hannah
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Carol
Suffolk
3 years ago
Date of purchase: 30/11/2020
What Carol said about Bisley Shop:
I ordered a 15 drawer cabinet, Bisley kept me well informed about delivery (as the colour I ordered wasn't a stock item). It arrived pre-Christmas but due to this being a busy time I did not check it
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About Bisley Shop
Life may be unpredictable, but one thing you can count on is a Bisley product. Precision engineered and built to last, it’ll keep on working as hard as the first day you got it. That’s why, when it comes to creating work environments, Bisley is the name people turn to for quality they can trust.
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+44 (0)1633 637 330
Caswell Way, Reevesland Industrial Estate, Newport, NP19 4PW, United Kingdom
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About Bisley Shop
Life may be unpredictable, but one thing you can count on is a Bisley product. Precision engineered and built to last, it’ll keep on working as hard as the first day you got it. That’s why, when it comes to creating work environments, Bisley is the name people turn to for quality they can trust.