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Black.co.uk Reviews

https://www.black.co.uk
Rated
Excellent
Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

192

14

3

4

8

221

ratings over the past year

Displaying all 3,492 reviews
LW
Linda Walls
Aberdeenshire
6 months ago
Date of purchase: 06/03/2024
What Linda Walls said about Black.co.uk:
Excellent service; contacted me by phone to discuss my preferred gift wrapping and delivered very timeously
Product reviews

0
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Trusted Customer
6 months ago
Date of purchase: 02/03/2024
Arrived quickly and lovely product
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0
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TP
T.P.
London
6 months ago
Date of purchase: 28/02/2024
What T.P. said about Black.co.uk:
Great customer service. I called the day after placing an order to make amendments and it was happily received. Very helpful and friendly.
Product reviews

0
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Trusted Customer
6 months ago
Date of purchase: 31/01/2024
Black.co.uk will not respond to my (currently 2) email queries and have not processed the returned item that I have proof of postage for via Royal Mail return using black.co.uk details weeks ago. Abs
...
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Toby
Black.co.uk
6 months ago
Dear Jenn Thank you for your review. As there was no documentation enclosed with your return it took some time to reconcile your order. As soon as we did we processed your refund. I can understand your frustration and hope this clarifies the delay. Kind regards Black Customer Care
Product reviews

9
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Trusted Customer
6 months ago
Date of purchase: 24/02/2024
Pure Luxury!
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0
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LW
Linda Walls
Newtonhill Aberdeenshire
6 months ago
Date of purchase: 19/02/2024
What Linda Walls said about Black.co.uk:
Very quick secure delivery and contacted me to clarify which of 3 wraps were to be gift boxed - lovely service
0
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Trusted Customer
6 months ago
Date of purchase: 18/02/2024
Exchanged my first colour choice very quickly. Second choice I returned for a refund, this took longer but arrived no problem. I ordered the beautiful purple wrap so at last delighted with my beautifu
...
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Trusted Customer
6 months ago
Date of purchase: 15/02/2024
Expensive item which was not worth the cost. Disappointing quality of scarf. They claim free returns but cost of postage was deducted from my refund
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Toby
Black.co.uk
6 months ago
Dear Carol Thank you for your review and I'm sorry to hear that you were disappointed with your scarf. I've checked your order and you did redeem your free returns label and you did not incur any postage cost to return the item to us. We always refund the cost of outgoing postage if an item is faulty but in this instance that was not the case, the item just wasn't as you expected. Kind regards Black Customer Care
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DP
Dejana Prnjat
6 months ago
Date of purchase: 12/02/2024
What Dejana Prnjat said about Black.co.uk:
The gloves are beautiful, the leather is divinely soft, I only hoped that the gloves would be lined with white fur, as in pictures, but I got them with black fur. Also, they are a bit tight. I took th
...
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CR
Claire Roberts
6 months ago
Date of purchase: 11/02/2024
What Claire Roberts said about Black.co.uk:
Prompt service. Beautiful scarf.
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0
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About Black.co.uk
Welcome to Black.co.uk - the home of luxury accessories online. Established in 2006, our collection of luxury accessories for her, for him and for home has gone from strength to strength, winning press acclaim and a wide-reaching and loyal following of customers.
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+44 (0) 1342 715505
PO Box 655, East Grinstead, West Sussex, RH19 4UJ, United Kingdom
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About Black.co.uk
Welcome to Black.co.uk - the home of luxury accessories online. Established in 2006, our collection of luxury accessories for her, for him and for home has gone from strength to strength, winning press acclaim and a wide-reaching and loyal following of customers.