Good Morning Mr Underwood, thank you for your review, we appreciate all feedback. Thank you for letting us know that no documents have arrived and we apologise that you’ve not received the high level of service we aim to provide. I can confirm postal documents were requested on 01/08/24 and sent on 02/08/24 and they should arrive with you in the next few days. Kind Regards, Nicole, Senior Coordinator.
Not cheap however cover is good, only hope it comes up to expectations should I need to claim. This is my third renewal, pity there’s not a no claim discount as with other motor insurance.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.