bott Smartvan UK, the first choice in vehicle equipment and van racking for trade.
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ratings over the past year
bott Smartvan UK is no longer an active Feefo customer
Displaying all 234 reviews
PP
Paul Parkinson
Camelford
8 years ago
Date of purchase: 20/09/2015
What Paul Parkinson said about bott Smartvan UK:
I am glad I found Bott smartvan for my racking, I am over the moon that all my gear stays in its place rather than all over the floor, I would highly recommend them to my friends, the service was exce
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Ben Rotheray
bott Smartvan UK
8 years ago
Hi Paul, many thanks for your review, really pleased your gear is sorted and you liked the racking which you designed at bottsmartvan.co.uk
Very pleased with the design process and the product. Once I had received delivery assembly was quite straight forward, Until I completed the build and I was missing some fixing brackets. I rang Bott
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Ben Rotheray
bott Smartvan UK
8 years ago
Dear Chris,
Many thanks for your feedback, we do take these matters seriously and I'm sorry that you were missing the brackets and that we took a long time to resolve the issue. We have looked into the details and have identified the root cause and have implemented a new process to make sure that this does not happen again.
I'm pleased that you liked both the product and the design process.
Many thanks again for both your purchase and feedback.
appears to be good quality, but I would prefer to review product in 3 years time with some work under its belt so to speak. Bott as a company were very good with
Ben Rotheray
bott Smartvan UK
8 years ago
Dear Andy,
Many thanks for your feedback, all Bott products are designed to last at least two vehicle lifetimes so I'm sure yours will be in good shape after 3 years, if not, do let us know!
Many thanks again for your purchase
Was like a huge meccano kit came in 5 massive boxes and was very enjoyable to construct had great support from customer service and my van looks brilliant and professional I can find everything I need
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Ben Rotheray
bott Smartvan UK
8 years ago
Dear Nicola,
Many thanks for your review, I'm really pleased that you found the racking which you configured on our Bott Smartvan design tool easy to fit, high quality and good to use!
Thanks again for your purchase.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.