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Brotherwood Reviews

Rated
Exceptional

The UK's Wheelchair Accessible Vehicle Specialists

Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

24

1

1

0

0

26

ratings over the past year

Displaying all 297 reviews
Trusted Customer
6 years ago
Date of purchase: 12/08/2018
They provided the vehicle very quickly and generally we are very pleased I would not purchase from them again as they refused to provide the the type Wheelchair restraints we wanted stating that they
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PA
Paula
6 years ago
Date of purchase: 22/08/2018
What Paula said about Brotherwood:
Very thorough service and efficient. Polite and friendly staff as well as professional.
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James
Brotherwood
6 years ago
Thank you for your review!
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SA
Sarah
6 years ago
Date of purchase: 11/07/2018
What Sarah said about Brotherwood:
Very professional yet friendly service. They kept me informed every step of the way and explained all about my new car when they delivered it. Making sure I could get my wheelchair in and out safely.
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James
Brotherwood
6 years ago
Thank you for your review! All here at Brotherwood hope you enjoy your new vehicle.Thank you for your review! All here at Brotherwood hope you enjoy your new vehicle.
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JO
John
6 years ago
Date of purchase: 25/07/2018
What John said about Brotherwood:
Home demo was excellent We were kept well informed all the way along the process to delivery The handover was excellent
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James
Brotherwood
6 years ago
Thank you for your review! All here at Brotherwood hope you enjoy your new vehicle.
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TO
Tony
Got Torrington
6 years ago
Date of purchase: 09/07/2018
What Tony said about Brotherwood:
Service was goood but prices could be lower Brouchure states that the rest suspension has been changed from vav type to a car type. The ride I have experienced is more like a van, not very smooth.
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James
Brotherwood
6 years ago
Thank you for your review! Please note that the rear suspension has not been changed but is the original Ford 'torsion-beam' rear suspension, as commonly used in passenger vehicles. Many of our clients note that this gives the Ford a comfortable, supple ride over most road surfaces.
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DU
Duncan
THAME
6 years ago
Date of purchase: 11/07/2018
What Duncan said about Brotherwood:
This is the fourth vehicle I had had from Brotherwood for our disabled son. The first three were purchased whilst this latest one was under a contract hire with Motability. This should indicate that
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James
Brotherwood
6 years ago
Thank you Duncan, enjoy WAV number 4!
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EC
EC
Reading
6 years ago
Date of purchase: 15/07/2018
What EC said about Brotherwood:
Customer service was excellent, the time taken to ensure that the we obtained the best possible solution was exceptional,even if it meant we did not buy the product in the end.
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James
Brotherwood
6 years ago
Thank you Ellen, please let us know if there is anything more we can do for you!
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MP
Mr Panesar
6 years ago
Date of purchase: 09/07/2018
What Mr Panesar said about Brotherwood:
Dxcallent
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James
Brotherwood
6 years ago
Thank you for your review!
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SU
Susan
Bath
6 years ago
Date of purchase: 22/07/2018
What Susan said about Brotherwood:
Everything that needed to be done was done the staff were great we met armed with questions and they had questions for us which we had not thought of - so helpful.
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James
Brotherwood
6 years ago
Thanks Susan, always happy to help!
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KI
Kim
Portesham, Dorset.
6 years ago
Date of purchase: 28/06/2018
What Kim said about Brotherwood:
Everyone at the Brotherwood's works were kind, really helpful ( as we were purchasing our first WAV) patient with my test drive and very patient during the next week when I needed to telephone for inf
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James
Brotherwood
6 years ago
Hi Kim - thanks for clarifying you meant 'stress-free'! Enjoy your new vehicle.
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About Brotherwood
Brotherwood have been manufacturing Wheelchair Accessible Vehicles since 1985. Our attention to detail, customer care and commitment to quality mean our ‘WAVs’ carry an excellent reputation across the world. Our accessible cars enable wheelchair passengers to travel in comfort, inclusively and safely; sitting closely with the other passengers within the vehicle, with a comfortable ride and good view out of the car. Our discrete adaptations, although wheelchair-friendly, blend seamlessly with other cars on the road.
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Pillar Box Lane, Pillar Box Lane, SHERBORNE, Dorset, DT9 6QP, United Kingdom
Why trust Feefo reviews?

About Brotherwood
Brotherwood have been manufacturing Wheelchair Accessible Vehicles since 1985. Our attention to detail, customer care and commitment to quality mean our ‘WAVs’ carry an excellent reputation across the world. Our accessible cars enable wheelchair passengers to travel in comfort, inclusively and safely; sitting closely with the other passengers within the vehicle, with a comfortable ride and good view out of the car. Our discrete adaptations, although wheelchair-friendly, blend seamlessly with other cars on the road.