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Brotherwood Reviews

https://www.brotherwood.com
Rated
Exceptional

The UK's Wheelchair Accessible Vehicle Specialists

Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

24

1

1

0

0

26

ratings over the past year

Displaying all 297 reviews
MW
Mr Wood
Sleaford, Lincs
6 years ago
Date of purchase: 12/12/2017
What Mr Wood said about Brotherwood:
The vehicle, Ford Connect, and conversion are both 5 star but I considered reducing my overall rating because delivery was delayed by almost 2 months without a fully adequate explanation from Ford or
...
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James
Brotherwood
6 years ago
Hi Mr Wood,

We're glad to hear you are pleased with your vehicle but sorry to hear of the delay in delivering the vehicle to you. It seems there was an unexpected delay from the vehicle manufacturer, which was unfortunately out of our control - but we apologise that this delay was not communicated effectively to you. We will be reviewing our processes to ensure that clients are fully informed of factory delays in future. Thank you for your review - we will use your feedback to improve our service.
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MH
Mr Holmes
6 years ago
Date of purchase: 30/10/2017
What Mr Holmes said about Brotherwood:
A friendly non pushy service that offered expert help and advice from day 1 right through to the delivery date and beyond. I highly recommend them. The have opend up opportunities i no longer thought
...
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MD
Mr Drummond
6 years ago
Date of purchase: 17/10/2017
What Mr Drummond said about Brotherwood:
Excellent pain free process.
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DD
Dr Davison
6 years ago
Date of purchase: 25/09/2017
What Dr Davison said about Brotherwood:
We have purchased our 5th Brotherwood Sharan conversion, the first was bought 20 years ago and we have always had good service.
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James
Brotherwood
6 years ago
Thankyou for your review and your continued custom - we really appreciate it. We hope you enjoy your new vehicle as much as the previous 4!
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MM
Mr McCreedy
6 years ago
Date of purchase: 15/10/2017
What Mr McCreedy said about Brotherwood:
From my first contact with " Ron" in sales through to factory visit and the following home demonstration the staff could not have been more helpful.
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James
Brotherwood
6 years ago
Thankyou for your feedback - I have passed your comments on to the team.
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MP
Mr Pickin
New Malden
6 years ago
Date of purchase: 26/09/2017
What Mr Pickin said about Brotherwood:
The vehicle was in excellent condition and the two problems i had were seen to with the minimum of fuss and delay.
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James
Brotherwood
6 years ago
Thankyou for your feedback - we're glad to have been able to resolve your issues - please let us know if we can ever be of more assistance!
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Trusted Customer
6 years ago
Date of purchase: 19/09/2017
Fast, friendly and efficient initial service. No problems so far.
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James
Brotherwood
6 years ago
Thankyou for your feedback!
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MC
Mrs Caldwell
Stockport
6 years ago
Date of purchase: 17/09/2017
What Mrs Caldwell said about Brotherwood:
Efficient,always accessible,fast response to any problem or query. Excellent customer services
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James
Brotherwood
6 years ago
Thankyou for your feedback!
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Mr Evans
Meopham Kent
6 years ago
Date of purchase: 10/09/2017
What Mr Evans said about Brotherwood:
Polite, informed and always helpful
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James
Brotherwood
6 years ago
Thankyou for your feedback!
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MH
Mr Hamilton
Edinburgh
6 years ago
Date of purchase: 05/09/2017
What Mr Hamilton said about Brotherwood:
Excellent communications during the purchasing process from friendly and knowledgeable staff. Car delivered exactly as specified. Customer-focussed service ensured this was our third car purchased fro
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James
Brotherwood
6 years ago
Thankyou for your feedback! Enjoy you new vehicle.
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About Brotherwood
Brotherwood have been manufacturing Wheelchair Accessible Vehicles since 1985. Our attention to detail, customer care and commitment to quality mean our ‘WAVs’ carry an excellent reputation across the world. Our accessible cars enable wheelchair passengers to travel in comfort, inclusively and safely; sitting closely with the other passengers within the vehicle, with a comfortable ride and good view out of the car. Our discrete adaptations, although wheelchair-friendly, blend seamlessly with other cars on the road.
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0808 274 5888
Pillar Box Lane, Pillar Box Lane, SHERBORNE, Dorset, DT9 6QP, United Kingdom
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About Brotherwood
Brotherwood have been manufacturing Wheelchair Accessible Vehicles since 1985. Our attention to detail, customer care and commitment to quality mean our ‘WAVs’ carry an excellent reputation across the world. Our accessible cars enable wheelchair passengers to travel in comfort, inclusively and safely; sitting closely with the other passengers within the vehicle, with a comfortable ride and good view out of the car. Our discrete adaptations, although wheelchair-friendly, blend seamlessly with other cars on the road.