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Brotherwood Reviews

Rated
Exceptional

The UK's Wheelchair Accessible Vehicle Specialists

Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

24

1

1

0

0

26

ratings over the past year

Displaying all 297 reviews
MG
Ms Girvan
Dublin
7 years ago
Date of purchase: 08/06/2017
What Ms Girvan said about Brotherwood:
Excellent people to do business with. Friendly and efficient. Exceptional workmanship and attention to detail.
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James
Brotherwood
7 years ago
Thankyou for your review!
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David
Southport
7 years ago
Date of purchase: 13/06/2017
What David said about Brotherwood:
Demo, delivery and admin very good but let down by sales staff who had inadequate product knowledge. Nearly went elsewhere.
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James
Brotherwood
7 years ago
Hi David,

thank you for your comments - it would be great if we could give you a call to discuss where you feel our service could be improved.
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Graham And Liza
7 years ago
Date of purchase: 31/05/2017
What Graham And Liza said about Brotherwood:
Great experience from start to finish, very helpful staff and very friendly
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James
Brotherwood
7 years ago
Thankyou for your feedback!
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Trusted Customer
7 years ago
Date of purchase: 25/05/2017
Response to initial inquiry very slow, they had to be contacted severa times Unfortunately we had issues with supply of parking sensors, we expected these to be fitted and were ensured by one of your
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James
Brotherwood
7 years ago
We're sorry to hear that your experience of our service didn't meet your expectations. I believe that the audible parking sensors you requested have now been fitted, and I have asked our advisors to take extra care when assisting clients selecting manufacturer options for their vehicles to avoid any such misunderstandings in future. If there is anything else we can do to assist, or you would like to go over the controls and specifications of your vehicle in more detail with a member of the team, please let us know and we will make arrangements for this to happen.
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CC
Christine and Colin
7 years ago
Date of purchase: 22/05/2017
What Christine and Colin said about Brotherwood:
Everyone was very helpful the only problems
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James
Brotherwood
7 years ago
Thankyou for leaving a review - please let us know if we can be of further assistance.
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AS
Alex And Suzie
Doncaster
7 years ago
Date of purchase: 22/05/2017
What Alex And Suzie said about Brotherwood:
We were very very impressed with all aspects of Brotherwood Services. The sales pitch was just right. Excellent service from our receiving brochures through to finally ordering and receiving our Vehi
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James
Brotherwood
7 years ago
Thankyou for your feedback - I have passed your comments on to the team!
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MD
Mrs Davies
7 years ago
Date of purchase: 11/04/2017
What Mrs Davies said about Brotherwood:
Very good adaptation to the vehicle. Excellent customer service and extremely thorough demonstration of the adaptations. I would not hesitate to recommend Brotherwood to anyone considering purchasing
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James
Brotherwood
7 years ago
Thankyou for your recommendation!
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Trusted Customer
7 years ago
Date of purchase: 25/04/2017
From the initial demo to ordering and aftercare, nothing has been too much trouble. Ron has been great. Helping with all my queries and extras i keep adding!
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James
Brotherwood
7 years ago
Thankyou for your review - I have passed your comments on to the team!
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Mandy
London
7 years ago
Date of purchase: 20/03/2017
What Mandy said about Brotherwood:
I'm so pleased to be able to recommend Brotherwood. From the first call they were knowledgeable, courteous and kept to their word. Ron and Jackie deserve particular commendation. The car itself is bea
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James
Brotherwood
7 years ago
Thankyou for your review!
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Janet
Shrewsbury
7 years ago
Date of purchase: 15/03/2017
What Janet said about Brotherwood:
From the beginning of my order right through to delivery we have had excellent customer service, this is the second way I have bought from them and I am pleased to say they have proved to be even bett
...
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James
Brotherwood
7 years ago
Thankyou for your review - I have passed your comments on to the team!
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About Brotherwood
Brotherwood have been manufacturing Wheelchair Accessible Vehicles since 1985. Our attention to detail, customer care and commitment to quality mean our ‘WAVs’ carry an excellent reputation across the world. Our accessible cars enable wheelchair passengers to travel in comfort, inclusively and safely; sitting closely with the other passengers within the vehicle, with a comfortable ride and good view out of the car. Our discrete adaptations, although wheelchair-friendly, blend seamlessly with other cars on the road.
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Pillar Box Lane, Pillar Box Lane, SHERBORNE, Dorset, DT9 6QP, United Kingdom
Why trust Feefo reviews?

About Brotherwood
Brotherwood have been manufacturing Wheelchair Accessible Vehicles since 1985. Our attention to detail, customer care and commitment to quality mean our ‘WAVs’ carry an excellent reputation across the world. Our accessible cars enable wheelchair passengers to travel in comfort, inclusively and safely; sitting closely with the other passengers within the vehicle, with a comfortable ride and good view out of the car. Our discrete adaptations, although wheelchair-friendly, blend seamlessly with other cars on the road.