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Brotherwood Reviews

https://www.brotherwood.com
Rated
Exceptional

The UK's Wheelchair Accessible Vehicle Specialists

Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

22

1

1

0

0

24

ratings over the past year

Displaying all 295 reviews
Trusted Customer
8 years ago
Date of purchase: 30/10/2015
Excellent attention and information supplied, with plenty of listening, and time given. Most satisfactory.
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Brotherwood
Brotherwood
8 years ago
Thankyou for your review! Please let us know if we can be of any further help.
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Trusted Customer
8 years ago
Date of purchase: 16/08/2015
Good, efficient, polite service. Obtained vehicle I wanted although colour not available. Some information, e.g. servicing and inspection, could be a better. Would have given "excellent" had delivery
...
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Brotherwood
Brotherwood
8 years ago
Thankyou for your feedback. It's important for us to know how our services can be improved. We are glad to hear that you are finding the new vehicle good, but there are a couple of issues that we need to rectify. I believe our Aftersales Manager has been in touch to organise this for you already, but should you need any further assistance, please contact us on 01935 872603.
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Trusted Customer
8 years ago
Date of purchase: 07/09/2015
Excellent customer service!
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Brotherwood
Brotherwood
8 years ago
Thankyou for your review!
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Trusted Customer
9 years ago
Date of purchase: 23/08/2015
it was good
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Brotherwood
Brotherwood
8 years ago
Thankyou for your review!
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Trusted Customer
9 years ago
Date of purchase: 26/08/2015
The staff especially Jo have been very helpful despite a difficult time for me as I moved during the transaction.
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Brotherwood
Brotherwood
8 years ago
Thankyou for your review, I have passed your comments on to Jo!
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Trusted Customer
9 years ago
Date of purchase: 26/08/2015
The staff at brotherwood have been brilliant. They were very helpful and have made choosing our new car much easier .
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Brotherwood
Brotherwood
8 years ago
Thankyou for your review, we are glad to hear you are enjoying your WAV!
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Trusted Customer
9 years ago
Date of purchase: 19/07/2015
Still waiting for spare passenger seat
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Brotherwood
Brotherwood
9 years ago
thankyou for your feedback, glad to hear you're loving the car! Apologies for the delay with your spare seat, our mobile Customer Support technician will deliver it to you this week.
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Trusted Customer
9 years ago
Date of purchase: 03/08/2015
Good telephone connections and conversations giving advice.
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Brotherwood
Brotherwood
9 years ago
Thankyou for your review! Please let us know if we can be of any further help.
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Trusted Customer
9 years ago
Date of purchase: 28/07/2015
Efficient friendly service as usual.
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Brotherwood
Brotherwood
9 years ago
Thankyou for you review! Please keep us posted!
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Trusted Customer
9 years ago
Date of purchase: 14/07/2015
The service from Brotherwood was fast, friendly and efficient, both on the phone and in person. They had a very strong sense of the importance of my needs, which was very reassuring. Although they had
...
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Brotherwood
Brotherwood
9 years ago
Thankyou for your feedback, we're glad to hear that you are happy with your Caddy! Please let us know if we can offer any further guidance on how to secure the seat belt, as it does take some practise to get the loading procedure exactly right. We would be happy to run through this procedure with you again if you feel it would be beneficial.
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About Brotherwood
Brotherwood have been manufacturing Wheelchair Accessible Vehicles since 1985. Our attention to detail, customer care and commitment to quality mean our ‘WAVs’ carry an excellent reputation across the world. Our accessible cars enable wheelchair passengers to travel in comfort, inclusively and safely; sitting closely with the other passengers within the vehicle, with a comfortable ride and good view out of the car. Our discrete adaptations, although wheelchair-friendly, blend seamlessly with other cars on the road.
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0808 274 5888
Pillar Box Lane, Pillar Box Lane, SHERBORNE, Dorset, DT9 6QP, United Kingdom
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About Brotherwood
Brotherwood have been manufacturing Wheelchair Accessible Vehicles since 1985. Our attention to detail, customer care and commitment to quality mean our ‘WAVs’ carry an excellent reputation across the world. Our accessible cars enable wheelchair passengers to travel in comfort, inclusively and safely; sitting closely with the other passengers within the vehicle, with a comfortable ride and good view out of the car. Our discrete adaptations, although wheelchair-friendly, blend seamlessly with other cars on the road.