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Budget Direct Insurance Reviews

https://www.budgetdirect.com.sg
Rated
Excellent

Budget Direct Insurance is an online insurer for car, motorcycle and travel, based in Singapore.

Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

1,130

225

21

9

24

1,409

ratings over the past year

Displaying all 9,846 reviews
SJ
Sahril Jailani
6 years ago
Date of purchase: 18/10/2017
What Sahril Jailani said about Budget Direct Insurance:
It was that EASY to DIY car insurance. The ala-carte menu was awesome that helps me to decide what and how much coverage i want. After 15yrs of driving this will be no. 1 choice for me for future rene
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CK
Chung Shiuan Wenn Kevin
6 years ago
Date of purchase: 10/10/2017
What Chung Shiuan Wenn Kevin said about Budget Direct Insurance:
Logan was polite and courteous
Product reviews

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Trusted Customer
6 years ago
Date of purchase: 17/10/2017
Fast response
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SN
Suchitra Ramona Nallaratnam
6 years ago
Date of purchase: 17/10/2017
What Suchitra Ramona Nallaratnam said about Budget Direct Insurance:
Very efficient service!
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CS
Chen Hui San
6 years ago
Date of purchase: 15/10/2017
What Chen Hui San said about Budget Direct Insurance:
Website is slow and there seems to be some problem with the page scrolling. When i tried to scroll down, it bounced back to the top section.
Merchant Logo
*****
Budget Direct Insurance
6 years ago
Hi Chen Hui San,

Thank you for your feedback. We'd like to learn more about your experience buying insurance on your mobile.

We will be in touch with you directly. Understanding what happened is an important step in fixing and improving our site, so it is better for everyone. 

Again, thank you for your comments, and we hope you will join us to share your experience. 

Many thanks
*****
Budget Direct Insurance
6221 2111 or help@budgetdirect.com.sg
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Trusted Customer
6 years ago
Date of purchase: 13/10/2017
Very good
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SK
Seow Mak Kee
6 years ago
Date of purchase: 15/10/2017
What Seow Mak Kee said about Budget Direct Insurance:
Abt the experience using yr site on my iphone. It is buggy- the interface. esp when u wanna input the date period for yr travel insurance to take into effect. Buggy cos: when u tap on the date to ind
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Geoffrey
Budget Direct Insurance
6 years ago
Hi Seow Mak Kee

Thank you for your feedback. We'd really like to learn more about your experience buying  insurance on your mobile.

We will be in touch with you directly to invite you to come in for a user research session. Understanding what happened is an important step in fixing and improving our site so it is better for everyone. 

Again, thank you for your comments and we hope you will join us to share your experience. 

Many thanks
Geoffrey
Budget Direct Insurance
6221 2111 or help@budgetdirect.com.sg
Product reviews

1
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CH
Chan Soon Huat
6 years ago
Date of purchase: 13/10/2017
What Chan Soon Huat said about Budget Direct Insurance:
It was quite user friendly, just scan and answer each question systematically and able to customise by choosing only the items I want and to get an instant quotation refreshed immediately. Yes, I wil
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CL
Chua Siow Ling
6 years ago
Date of purchase: 11/10/2017
What Chua Siow Ling said about Budget Direct Insurance:
I received a lower price than what I purchased with your company that promises lowest price?
Merchant Logo
*****
Budget Direct Insurance
6 years ago
Hi there

Thanks for choosing to become a Budget Direct Insurance customer.

Our goal for all our customers is to receive 5-star service; would you be able to offer some insights or constructive feedback on where we could improve? Understanding from your perspective where we did not meet your expectations would be beneficial as we look to continually improve and enhance our service. 

Please feel free to call Rose, who leads our Customer Care team or email your ideas to us at suggestions@budgetdirect.com.sg. 

Yours sincerely
*****
Budget Direct Insurance
6221 2111 or help@budgetdirect.com.sg
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Trusted Customer
6 years ago
Date of purchase: 12/10/2017
kahral and aiqing were most helpful
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About Budget Direct Insurance
Budget Direct Insurance is the trading name of Auto & General Insurance (Singapore) Pte. Limited, which is licensed by the Monetary Authority of Singapore ("MAS"). We are bound by MAS regulations and requirements for insurers. We're part of an international insurance group which provides insurance solutions for millions of policyholders worldwide. The Group includes one of the largest direct personal lines insurers in South Africa and one of the largest personal lines insurance intermediaries in the United Kingdom. The Group is headquartered in the British Isles, generates more than US$2b in annual revenues, and operates from offices across four continents. At Budget Direct Insurance, we're making it easier for Singaporeans to buy quality cover at cheaper prices.
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+65 6221-2111
190 Clemenceau Avenue, #03-01, Singapore Shopping Centre, Singapore, Central Region, 239924, Singapore
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About Budget Direct Insurance
Budget Direct Insurance is the trading name of Auto & General Insurance (Singapore) Pte. Limited, which is licensed by the Monetary Authority of Singapore ("MAS"). We are bound by MAS regulations and requirements for insurers. We're part of an international insurance group which provides insurance solutions for millions of policyholders worldwide. The Group includes one of the largest direct personal lines insurers in South Africa and one of the largest personal lines insurance intermediaries in the United Kingdom. The Group is headquartered in the British Isles, generates more than US$2b in annual revenues, and operates from offices across four continents. At Budget Direct Insurance, we're making it easier for Singaporeans to buy quality cover at cheaper prices.