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Budget Direct Insurance Reviews

https://www.budgetdirect.com.sg
Rated
Excellent

Budget Direct Insurance is an online insurer for car, motorcycle and travel, based in Singapore.

Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

1,121

219

19

8

24

1,391

ratings over the past year

Displaying all 9,794 reviews
LM
Lim Tuang Yew Melvin
6 years ago
Date of purchase: 15/09/2017
What Lim Tuang Yew Melvin said about Budget Direct Insurance:
Cheap
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Trusted Customer
6 years ago
Date of purchase: 15/09/2017
Very clear helpful and efficient service from Yi Chee( apologies, I may have her name wrong).
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AD
Arvinth Kumar S/O Dorairaj
6 years ago
Date of purchase: 14/09/2017
What Arvinth Kumar S/O Dorairaj said about Budget Direct Insurance:
Excellent service by Logan. Good product knowledge and very well explained.
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JH
John Tan Swee Huat
6 years ago
Date of purchase: 14/09/2017
What John Tan Swee Huat said about Budget Direct Insurance:
Process of application is simple and straight forward. Feedback and response timely. Good experience.
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HW
How Pow Hian Winston
6 years ago
Date of purchase: 13/09/2017
What How Pow Hian Winston said about Budget Direct Insurance:
Response is fast. They delivered what they promise to do.
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GT
Gan Lai Thong
6 years ago
Date of purchase: 12/09/2017
What Gan Lai Thong said about Budget Direct Insurance:
1) Clarity. 2) Know your product as well as others constraint.
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KT
Kang Pong Tiang
6 years ago
Date of purchase: 11/09/2017
What Kang Pong Tiang said about Budget Direct Insurance:
THe staff is very efficient and responsive . She also tried to explained how to save the Premium in many ways. Quoted price are good and fair. Thanks!
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SK
SATISH KOTHARI
6 years ago
Date of purchase: 12/09/2017
What SATISH KOTHARI said about Budget Direct Insurance:
Helpful and prompt. Also, the best price.
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MH
Mohamed Sultan S/O Mohamad Hussain
6 years ago
Date of purchase: 11/09/2017
What Mohamed Sultan S/O Mohamad Hussain said about Budget Direct Insurance:
-Friendly service and Advisors on the phone. - Close follow up to Address our concerns -Value for the money
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LC
Loe Ban Chuan
7 years ago
Date of purchase: 04/09/2017
What Loe Ban Chuan said about Budget Direct Insurance:
My car was knocked my unknown. My existing insurance company maintain my ncd at 50% while your office drop my ncd to 20% ans charge me morr
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Geoffrey
Budget Direct Insurance
7 years ago
Dear Loe Ban Chuan

Thank you for taking the time to share your feedback with us. We’re sorry you’ve not happy about the process surrounding your policy purchase and the impact of your prior claim on your NCD. 

Let's see what we can do to turn that frown upside down; a senior member of our Customer Care team will call you to discuss your policy and see what can be done to make this right for you.

Best,
Geoffrey
Budget Direct Insurance
6221 2111 or help@budgetdirect.com.sg
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Geoffrey
Budget Direct Insurance
7 years ago
Hello again,

Thank you for taking the time to talk with Logan from our Customer Care team. We really appreciate the opportunity to revisit your concerns and make this right. 

Thank you for choosing to be a Budget Direct Insurance customer. 

If there is anything we can help with in the future, please feel free to call Logan or any of our team on 6221 2111.

Best,
Geoffrey
Budget Direct Insurance
6221 2111 or help@budgetdirect.com.sg
LC
Loe Ban Chuan
6 years ago
Thanks to you and your efficient team, my feedback was resolved almost immediately. Will definitely refer to my friends and relatives
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About Budget Direct Insurance
Budget Direct Insurance is the trading name of Auto & General Insurance (Singapore) Pte. Limited, which is licensed by the Monetary Authority of Singapore ("MAS"). We are bound by MAS regulations and requirements for insurers. We're part of an international insurance group which provides insurance solutions for millions of policyholders worldwide. The Group includes one of the largest direct personal lines insurers in South Africa and one of the largest personal lines insurance intermediaries in the United Kingdom. The Group is headquartered in the British Isles, generates more than US$2b in annual revenues, and operates from offices across four continents. At Budget Direct Insurance, we're making it easier for Singaporeans to buy quality cover at cheaper prices.
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+65 6221-2111
190 Clemenceau Avenue, #03-01, Singapore Shopping Centre, Singapore, Central Region, 239924, Singapore
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About Budget Direct Insurance
Budget Direct Insurance is the trading name of Auto & General Insurance (Singapore) Pte. Limited, which is licensed by the Monetary Authority of Singapore ("MAS"). We are bound by MAS regulations and requirements for insurers. We're part of an international insurance group which provides insurance solutions for millions of policyholders worldwide. The Group includes one of the largest direct personal lines insurers in South Africa and one of the largest personal lines insurance intermediaries in the United Kingdom. The Group is headquartered in the British Isles, generates more than US$2b in annual revenues, and operates from offices across four continents. At Budget Direct Insurance, we're making it easier for Singaporeans to buy quality cover at cheaper prices.