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Telegraph Shop Reviews | Customer Service Reviews for https://www.feefo.com/reviews/bvg-telegraph-shop | Feefo

Displaying all 31,157 reviews

Trusted Customer

2 months ago

Date of purchase: 01/06/2024

Order was processed all okay.

Hannah L

Telegraph Shop

2 months ago

We are thrilled to learn your order was processed all ok however so sorry to hear you were not pleased with the table and chairs received. I have contacted you directly this afternoon and hope we can look further into this for you. Kind regards, Hannah, Customer Care Team

Product reviews

I would not recommend this product as it is made of "Horrid Plastic". I needed to cut out bits of plastic to complete the rose pattern as the plastic obviously hadn't come out of the mould correctly.

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Hannah L

Telegraph Shop

2 months ago

We are so sorry to hear your items have arrived in this way and are keen to ensure this is investigated further. I have popped you an email across and hope we can work together on the best outcome. Kind regards, Hannah, Customer Care Team

Trusted Customer

2 months ago

Date of purchase: 23/05/2024

Still awaiting refund

Megan

Telegraph Shop

2 months ago

It takes 3-5 working days for refunds to be returned to the account used to make payment. Kindest regards, Meg. The Telegraph Shop.

Product reviews

Trusted Customer

3 months ago

Date of purchase: 12/05/2024

As described

Hannah L

Telegraph Shop

2 months ago

Thank you so much for your excellent review towards the good value order received and appreciate the 5* ration your have shared with us today. Kind regards, Hannah, Customer Care Team

Product reviews

Trusted Customer

3 months ago

Date of purchase: 10/05/2024

Goods arrived on time and well packed.

Hannah L

Telegraph Shop

2 months ago

YES! It sounds like our hard work is paying off and so pleased your goods arrived on time and well packed. Your review is a like a breath of fresh air this Tuesday morning, thank you! Kind regards, Hannah, Customer Care Team

Product reviews

The chainsaw arrived on time and looks to be of good quality but we haven't got round to using it yet! However I was very disappointed to have made the purchase 'on offer' with stocks selling fast onl

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Hannah L

Telegraph Shop

2 months ago

We are thrilled to hear you were happy with the arrival and good quality of your Garden Gear 20V Telescopic Chainsaw and can't thank you enough for your excellent review on this. We are sorry however, to learn the item was reduced shortly after your purchase. Unfortunately there is no way of telling when this can occur but do appreciate the frustration caused and apologise for this. Kind regards, Hannah, Customer Care Team

Trusted Customer

3 months ago

Date of purchase: 07/05/2024

Good communication and speedy delivery

Hannah L

Telegraph Shop

2 months ago

Thank you so much for your excellent review towards the reliable delivery and good communication. It is great to hear our hard work has been achieved with your order and appreciate your wonderful feedback on this. Kind regards, Hannah, Customer Care Team

Trusted Customer

3 months ago

Date of purchase: 07/05/2024

First class, timely delivery, well packaged 😁

Hannah L

Telegraph Shop

2 months ago

YES! Your review has been a joy to read and thank you for sharing your positive feedback on the first class, timely delivery and well packaged order you have received. Kind regards, Hannah, Customer Care Team

Trusted Customer

3 months ago

Date of purchase: 21/04/2024

Very poor, all fixings were missing, sent a couple of messages, still had no response from Telegraph.

Amy

Telegraph Shop

3 months ago

We can see that we did receive your message and your spare parts are showing as delivered at the beginning of May. We were unaware of any issues with the spare parts and we can only apologise for this. If you are unable to locate the spare fixings please do get back in touch with our customer service team who will be happy to help. Kind Regards, Amy, Telegraph Customer Care

Trusted Customer

3 months ago

Date of purchase: 20/04/2024

Goods arrived on schedule and online ordering easy

Amy

Telegraph Shop

3 months ago

Thank you for your review. It is great to hear that you were happy with the deliver of your order and that you found the ordering process easy. We appreciate your feedback. Kind Regards, Amy, Telegraph Shop Customer Care

Product reviews

Lisa Taylor

Shropshire

4 months ago

Date of purchase: 05/04/2024

What Lisa Taylor said about Telegraph Shop:

Have purchased from the Telegraph shop on previous occasions and never had any problems. Items have always arrived by the given delivery date.

Megan

Telegraph Shop

4 months ago

HI Lisa. Thank you for your lovely review. I am pleased you have been happy with the products received from us. Thank you for your custom and for taking the time to share your positive experience with us, it’s much appreciated by the whole team. Kind regards, Megs

Product reviews

Trusted Customer

4 months ago

Date of purchase: 17/04/2024

Naomi

Telegraph Shop

4 months ago

Thank you for leaving your positive review. We do value your feedback. Kindest regards, Naomi, Telegraph Shop Customer Care.

Product reviews

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About Telegraph Shop

Telegraph shop sells quality clothing for both men and women, home essentials and garden products.

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0844 249 8096

PO BOX 87, Unit 6 Ffrwdgrech Industrial Estate, Brecon, Powys, LD3 3BE, United Kingdom

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Telegraph Shop Reviews

Three-Piece Rose Armchair Bistro SetI would not recommend this product as it is made of "Horrid Plastic". I needed to cut out bits of plastic to complete the rose pattern as the plastic...More reviews of this product (5)View product website

Garden Gear Electric Weed SweeperI have returned item and still awaiting refund.More reviews of this product (9)View product website

Garden Clock and Weather StationI was bit apprehensive given the low price but delighted when it arrived. Looks very smart and works fine.More reviews of this product (8)View product website

Garden Gear 20V Telescopic ChainsawThe chainsaw arrived on time and looks to be of good quality but we haven't got round to using it yet! However I was very disappointed to have made th...More reviews of this product (1)View product website

Three-Piece Rose Armchair Bistro SetTable rickety and chairs uncomfortableMore reviews of this product (5)View product website

Garden Grow Raised Large Wooden PlanterWe purchased this to plant strawberries in. It extremely well made and easy to assemble. Originally it was going to be placed in an allotment, but bec...More reviews of this product (1)View product website

Garden Gear Garden KneelerSturdy and well made… can be used as a seat or a kneeler. Pleased with purchase.More reviews of this product (34)View product website

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