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cardfactory Reviews | Customer Service Reviews for https://www.feefo.com/reviews/card-factory | Feefo

Displaying all 34,282 reviews

Christine Coupe

Preston

7 days ago

Date of purchase: 06/09/2024

What Christine Coupe said about cardfactory:

Some cards could be in better condition

Aimee

cardfactory

3 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. I am very sorry to hear that some of your order was not in the condition you expected. For us to investigate this for you, can you please email images to cfonline@cardfactory.co.uk We hope to see you again soon.

Product reviews

Card had a bent line in it.

Aimee

cardfactory

3 days ago

Thank you for your review. We are sorry to hear your order has arrived with damaged goods. For us to investigate this matter further please may we ask that images of the damaged item are sent to our Customer Service Team on cfonline@cardfactory.co.uk including any damaged packaging. These images will be used to highlight any packing or courier errors which can address with the relevant party.

Trusted Customer

7 days ago

Date of purchase: 06/09/2024

Very quick delivery

Aimee

cardfactory

3 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Ann Bennett

Bishop Auckland

7 days ago

Date of purchase: 29/08/2024

What Ann Bennett said about cardfactory:

Came very quickly,

Aimee

cardfactory

3 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

One box was open when I got it. Just four little plastic bags with each Licorice sweets in them.feel that it is over priced for what it is. So glad I had my staff discount. As I would not have paid f

...

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Aimee

cardfactory

3 days ago

Thank you for your review. We are sorry to hear your order has arrived with poor quality goods. For us to investigate this matter further please may we ask that images of the item/s are sent to our Customer Service Team on cfonline@cardfactory.co.uk including any damaged packaging. These images will be used to highlight any packing or courier errors which can address with the relevant party.

Trusted Customer

7 days ago

Date of purchase: 05/09/2024

Complained to customer relations re deflated balloons they agreed to refund

Aimee

cardfactory

3 days ago

Thank you for your review. I am very sorry to hear that your balloons arrived deflated. I am glad to hear that this was resolved with our customer service team. We hope you chose to shop with us again.

Product reviews

Trusted Customer

7 days ago

Date of purchase: 03/09/2024

Excellent

Aimee

cardfactory

3 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Cheryl Morgan

East london

7 days ago

Date of purchase: 03/09/2024

What Cheryl Morgan said about cardfactory:

The delivery was quick

Aimee

cardfactory

3 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Trusted Customer

7 days ago

Date of purchase: 05/09/2024

Service very quick and an easy to follow web site.

Aimee

cardfactory

3 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Trusted Customer

8 days ago

Date of purchase: 02/09/2024

Great service from ordering to my granddaughter recieving her balloons. Said 3 to 5 days but they were recieved the next day.

Aimee

cardfactory

8 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Julie Denham

8 days ago

Date of purchase: 02/09/2024

What Julie Denham said about cardfactory:

Great service as always

Aimee

cardfactory

8 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Trusted Customer

8 days ago

Date of purchase: 04/09/2024

Only had 2 out of 6 cards paid for

Aimee

cardfactory

8 days ago

Thank you for your review. We are sorry to hear you are yet to receive your Card Factory order. Please may we ask that you contact our Customer Service Team on cfonline@cardfactory.co.uk with the subject matter 'Feefo Review - Awaiting Order' and we will look further into this.

Product reviews

Still awaiting 4 cards to vote only received 2 out of 6 cards. Please confirm the 4 are on the way

Aimee

cardfactory

8 days ago

Thank you for your review. We are sorry to hear you are yet to receive your full Card Factory order. Please may we ask that you contact our Customer Service Team on cfonline@cardfactory.co.uk with the subject matter 'Feefo Review - Awaiting Order' and we will look further into this.

Not received a review invite?

About cardfactory

At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets

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01924 839150

Card Factory plc, Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom

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cardfactory Reviews

The Love You Share Gold Hearts Wedding Anniversary CardCard had a bent line in it.More reviews of this product (4)View product website

Anniversary Card - Special Brother & Sister In Law Art DecoAs ordered and expectedMore reviews of this product (5)View product website

Me To You Tatty Teddy Welcome To The World New Baby Girl CardLovely cardMore reviews of this product (1)View product website

Bramble Foods Liqourice FavouritesOne box was open when I got it. Just four little plastic bags with each Licorice sweets in them.feel that it is over priced for what it is. So glad I...More reviews of this product (3)View product website

With Love Happy Anniversary Balloon Bouquet - Delivered Inflated!Star balloons x 2 were deflated by day 2? An embarrassing gift for our daughters first wedding anniversaryMore reviews of this product (3)View product website

Personalised 17Th Birthday Card - Tropical FlowersGood qualityMore reviews of this product (1)View product website

Medium Doll & Kitten Soft ToyPerfect for my little granddaughter and delivery service was quickMore reviews of this product (2)View product website

Birthday Card - Pretty Pink CakeLovely card and a good price.More reviews of this product (9)View product website

Son & Daughter In Law Hugs Bear Wedding Anniversary CardPleased with card and the price. Delivery was very quick. Will order again from the web-site.More reviews of this product (4)View product website

Unicorn Happy Birthday Balloon Bouquet - Delivered Inflated!Great service! Ordered my balloons for my granddaughter on Monday morning and she recieved them the next day. They still inflated 4 days later. One ve...More reviews of this product (2)View product website

Personalised Wedding Card - Silver RingsVery pleased,better than expected. Good service,fast deliveryMore reviews of this product (5)View product website

Personalised Christmas Card - Special Wishes To Both Of YouStill awaiting 4 cards to vote only received 2 out of 6 cards. Please confirm the 4 are on the wayMore reviews of this product (18)View product website

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