How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

cardfactory Reviews | Customer Service Reviews for https://www.feefo.com/reviews/card-factory | Feefo

Displaying all 34,283 reviews

Trusted Customer

9 days ago

Date of purchase: 01/09/2024

Excellent as always

Aimee

cardfactory

8 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Trusted Customer

9 days ago

Date of purchase: 04/09/2024

Perfect

Aimee

cardfactory

8 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

S Osman

Sutton

9 days ago

Date of purchase: 04/09/2024

What S Osman said about cardfactory:

Service was ok this time but previous problems.

Aimee

cardfactory

8 days ago

Thank you for leaving a review. I am very sorry to hear that you have has issues with our service in the past but I am glad that everything has gone well this time around. We hope to see you again soon.

Product reviews

Lorraine Millar

Glasgow

9 days ago

Date of purchase: 01/09/2024

Aimee

cardfactory

8 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Alun Mullins

10 days ago

Date of purchase: 29/08/2024

Aimee

cardfactory

8 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Donna Meadows

Aldringham

10 days ago

Date of purchase: 03/09/2024

What Donna Meadows said about cardfactory:

I cannot fault the service. Its brilliant 👏

Aimee

cardfactory

8 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

I always order my cards from cardfectory, as the choice is excellent, also very quick in receiving 👍 I never buy my cards anywhere else. Brilliant service! 10/10 😆

Aimee

cardfactory

8 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service and products you have received. We hope to see you again soon.

Trusted Customer

10 days ago

Date of purchase: 03/09/2024

I haven't received the card, but you have still charged me for it....

Aimee

cardfactory

10 days ago

Thank you for your review. We are sorry to hear you are yet to receive your Card Factory order. Please may we ask that you contact our Customer Service Team on cfonline@cardfactory.co.uk with the subject matter 'Feefo Review - Awaiting Order' and we will look further into this.

Product reviews

Jean Dent

Middlesbrough

11 days ago

Date of purchase: 03/09/2024

What Jean Dent said about cardfactory:

Good selection of cards. Easy to order and quick delivery

Aimee

cardfactory

10 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Amanda Farmer

Harrow

11 days ago

Date of purchase: 03/09/2024

Aimee

cardfactory

10 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Trusted Customer

11 days ago

Date of purchase: 01/09/2024

Aimee

cardfactory

10 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Not received a review invite?

About cardfactory

At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets

Read all

01924 839150

Card Factory plc, Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

cardfactory Reviews

Personalised Ashley Le Quere Christmas Card - First Christmas In Your New HomeLovelyMore reviews of this product (2)View product website

16 Charity Christmas Cards - Santa & Snowman (2 Designs)GreatMore reviews of this product (1)View product website

Birthday Card - Happy Birthday SquaresVery happy with purchaseMore reviews of this product (14)View product website

Personalised Birthday Card - Stars And Flowers Cupcake, AuntieJust the job, greatMore reviews of this product (4)View product website

Birthday Card - Rainbow TextFabMore reviews of this product (24)View product website

Birthday Card - Afternoon Tea & ChampagneLovelyMore reviews of this product (15)View product website

Birthday Card - With A Twist Of FabGreatMore reviews of this product (9)View product website

Hugs Family Organiser 2025As always, great value and lovely cardsMore reviews of this product (1)View product website

Hugs Bear Personalised Birthday Card - Bear & Beer, Editable Age & RecipientPerfectMore reviews of this product (1)View product website

Nephew Rather Awesome Guy Birthday CardMore reviews of this product (2)View product website

Personalised Birthday Card - Top Gamer Grandson, Any AgeArrived on time but very small for price......More reviews of this product (2)View product website

Daughter Golden Robin Christmas CardMore reviews of this product (3)View product website

Personalised Tatty Teddy Christmas Card - To A Lovely GranddaughterCards are always lovelyMore reviews of this product (1)View product website

Personalised Christmas Card - Both Of You Christmas StockingsMore reviews of this product (12)View product website

Personalised Birthday Card - Time To Celebrate Cake, GrandsonokMore reviews of this product (2)View product website

Personalised Birthday Card - Top Gamer Grandson, Any AgeI always order my cards from cardfectory, as the choice is excellent, also very quick in receiving 👍 I never buy my cards anywhere else. Brilliant s...More reviews of this product (2)View product website

Personalised 60Th Birthday Card - A Joy To KnowI would be glad to leave a review EXCEPT I haven't received the card !!!More reviews of this product (7)View product website

Photo Kerry Spurling Anniversary Card - 50Th AnniversaryLovely card. Easy to personalise.More reviews of this product (1)View product website

Personalised Birthday Card - Dinosaur BirthdayMore reviews of this product (1)View product website

Photo Birthday Card - 6 Illustrated Frames GrandadGreat cards excellent serviceMore reviews of this product (1)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?