How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

cardfactory Reviews

https://www.cardfactory.co.uk/

Rated

Excellent

cardfactory is the UK’s leading specialist retailer of cards, gifts and celebration essentials.

Service

4.4

Product

4.6

3,019

250

146

100

340

3,855

ratings over the past year

Displaying all 34,287 reviews

Trusted Customer

17 days ago

Date of purchase: 25/08/2024

Perfet

Robyn

cardfactory

16 days ago

We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Trusted Customer

17 days ago

Date of purchase: 28/08/2024

Product reviews

Jane Saunders

south coast

17 days ago

Date of purchase: 28/08/2024

What Jane Saunders said about cardfactory:

excellent despatch and packaging. Will buy from Card Factory again.

Product reviews

Every Christmas I buy a friend a steam trains calender , this one is different to my usual one I know he will love it, despatch was excellent and so was the packaging. Thank you card factory

Robyn

cardfactory

16 days ago

Thank you for leaving a positive review following your recent experience with cardfactory. We are so pleased to hear you are happy with the product you have received. We hope to see you again soon.

Trusted Customer

17 days ago

Date of purchase: 25/08/2024

Order received promptly, good quality but wish more change of selection as some designs have been on constantly from the start! Can't keep sending the same to the same people again. Service has been

...

Read all

Product reviews

Trusted Customer

18 days ago

Date of purchase: 27/08/2024

Great! Thank you

Kristine

cardfactory

17 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Palwasha Rehman

18 days ago

Date of purchase: 27/08/2024

Kristine

cardfactory

17 days ago

Thank you for leaving a 5-star review following your recent experience with cardfactory We are so pleased to hear you are happy with the product you have received. We hope to see you again soon

Product reviews

Trusted Customer

18 days ago

Date of purchase: 26/08/2024

Very prompt service.

Kristine

cardfactory

17 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon

Product reviews

Kevin Impey

Sidcup

18 days ago

Date of purchase: 23/08/2024

What Kevin Impey said about cardfactory:

Second Class Mail but First class service

Product reviews

I have continued to order personalised cards from the Card Factory as they are excellent value for money and have always arrived quickly. Being able to customise the cards words overcomes the issue th

...

Read all

Kristine

cardfactory

17 days ago

Thank you for your wonderful feedback, we really appreciate you taking the time to write us a lovely review. Please shout about us to all your friends! We are so happy to hear you are so please with your cards. We look forward to giving you more excellent service soon!

Kelly Connolly

Manchester

18 days ago

Date of purchase: 27/08/2024

What Kelly Connolly said about cardfactory:

Easy service and quick

Product reviews

Trusted Customer

18 days ago

Date of purchase: 23/08/2024

Excellent .Fast. and as described. .

Kristine

cardfactory

17 days ago

Thank you for your review, it is fantastic to hear that you have had great service from us. Please tell all your friends, we look forward to giving you further speedy and good quality service in the near future!

Product reviews

Not received a review invite?

About cardfactory

At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets

Read all

01924 839150

Card Factory plc, Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

cardfactory Reviews

Personalised Christmas Card - Blue Snow SceneEasy to order on line and lovely cards, good deliveryMore reviews of this product (3)View product website

Personalised Card - Football & BeerAddress didn’t pull through from my account correctly. Emailed in to look to rectify as I have an account with card factory so shouldn’t have happened...More reviews of this product (2)View product website

Steam Trains 2025 Square CalendarEvery Christmas I buy a friend a steam trains calender , this one is different to my usual one I know he will love it, despatch was excellent and so w...More reviews of this product (1)View product website

Birthday Card - Celebrate Pink CakeGood value and card. Looks good and quality too.More reviews of this product (1)View product website

Personalised Klara Hawkins Graduation Card - FlamingoThe recipient was delighted with their card which arrived when expected.More reviews of this product (1)View product website

Never Give Up On Your Dreams Mug In A BoxMore reviews of this product (4)View product website

Photo Card - First Day Of SchoolGood quality card and the photo reproduced really well. Very pleased with overall quality for the price.More reviews of this product (1)View product website

Personalised Anniversary Card - Love BirdsI have continued to order personalised cards from the Card Factory as they are excellent value for money and have always arrived quickly. Being able t...More reviews of this product (2)View product website

Birthday Card - Special Sister Balloons & GiftsEasy to order speedy delivery beautiful cards and perfectMore reviews of this product (7)View product website

Vip Collection Birthday Card - Son, Games ControllerPerfect match to my sonMore reviews of this product (3)View product website

Polka Happy Birthday Balloon Bouquet - Delivered Inflated!Pleased with purchase. Delivered well packaged and promptly delivered.More reviews of this product (1)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?