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Rated
Excellent

cardfactory is the UK’s leading specialist retailer of cards, gifts and celebration essentials.

Service
4.4
/5
Product
4.6
/5

5

4

3

2

1

3,006

252

144

99

340

3,841

ratings over the past year

Displaying all 34,267 reviews
Trusted Customer
1 day ago
Date of purchase: 10/09/2024
Excellent. Love the offers on cards. Makes cards afgordable to everyone. Very good quality and fast delivery even at second class.
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Aimee
cardfactory
1 day ago
Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.
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Trusted Customer
1 day ago
Date of purchase: 10/09/2024
Great service and easy to order.
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Aimee
cardfactory
1 day ago
Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.
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MJ
Myra Jones
Mold
2 days ago
Date of purchase: 07/09/2024
What Myra Jones said about cardfactory:
Excellent
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Aimee
cardfactory
1 day ago
Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.
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TC
Theresa Callaghan
Glasgow
2 days ago
Date of purchase: 07/09/2024
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Aimee
cardfactory
1 day ago
Thank you for your review. We are sorry to hear your order has arrived with damaged goods. For us to investigate this matter further please may we ask that images of the damaged item/s are sent to our Customer Service Team on cfonline@cardfactory.co.uk including any damaged packaging. These images will be used to highlight any packing or courier errors which can address with the relevant party.
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AF
Amanda French
Lancashire
2 days ago
Date of purchase: 10/09/2024
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Aimee
cardfactory
1 day ago
Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.
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Trusted Customer
2 days ago
Date of purchase: 07/09/2024
Didn’t arrive, should get 0 stars
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Aimee
cardfactory
1 day ago
Thank you for your review. We are sorry to hear you are yet to receive your Card Factory order. Please may we ask that you contact our Customer Service Team on cfonline@cardfactory.co.uk with the subject matter 'Feefo Review - Awaiting Order' and we will look further into this.
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Trusted Customer
2 days ago
Date of purchase: 10/09/2024
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Aimee
cardfactory
1 day ago
Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.
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Trusted Customer
2 days ago
Date of purchase: 10/09/2024
Extremely disappointed with my order, the 30th birthday balloons in silver deflated within 24 hours costing over £30! Will not be ordering via the delivery service again!
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Aimee
cardfactory
2 days ago
Thank you for your review. We are sorry to hear your balloons arrived deflated. For us to investigate this matter further please may we ask that images of the damaged item/s are sent to our Customer Service Team on cfonline@cardfactory.co.uk including any damaged packaging. These images will be used to highlight any packing or courier errors which can address with the relevant party.
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SW
Sylvia Waterson
Newcastle on tyne
2 days ago
Date of purchase: 09/09/2024
What Sylvia Waterson said about cardfactory:
Excellent service I am housebound in a wheelchair so card factory is ideal I order the full months birthdays and anniversaries so convenient for me
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Aimee
cardfactory
2 days ago
Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.
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LH
Linda Harvey
Great Yarmouth
2 days ago
Date of purchase: 09/09/2024
What Linda Harvey said about cardfactory:
Service as I have always found is exceptional. Goods either on time as promised or earlier.
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Aimee
cardfactory
2 days ago
Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.
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About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
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Card Factory plc, Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom
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Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets