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cardfactory Reviews

https://www.cardfactory.co.uk/
Rated
Excellent

cardfactory is the UK’s leading specialist retailer of cards, gifts and celebration essentials.

Service
4.4
/5
Product
4.6
/5

5

4

3

2

1

3,035

251

147

101

341

3,875

ratings over the past year

Displaying all 34,310 reviews
JT
James Thompson
6 years ago
Date of purchase: 24/10/2017
What James Thompson said about cardfactory:
rate good
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Trusted Customer
6 years ago
Date of purchase: 09/10/2017
Speedy delivery excellent quality card
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Trusted Customer
6 years ago
Date of purchase: 28/10/2017
the process was quick and fast and good communication
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Adam
cardfactory
6 years ago
Thank you for your feedback. I am very sorry about your disappointment with some of the products you ordered. I cannot see any communications from yourself in regards to this order on our system. We do recommend if there are any issues with your order to contact us so we can get these resolved as soon as possible for you.

On this occasion i have refunded you for the 16109 Cornucopia 450gr Winter Cabin, due to the issues you had with it. I apologise for the inconvenience caused, this is not our usual level of service.

I hope this does not stop you from ordering with us in the future, so we can provide you with a better experience. 
Product reviews

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JM
Janet Micallef
6 years ago
Date of purchase: 29/10/2017
What Janet Micallef said about cardfactory:
Love Card Factory really good prices and really good service
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KG
Katie Griffiths
6 years ago
Date of purchase: 30/10/2017
What Katie Griffiths said about cardfactory:
Easy to order and it's great that you can personalise your order. Cards are beautiful too.
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WW
Wendy Wareing
Poulton-le-fylde
6 years ago
Date of purchase: 25/10/2017
What Wendy Wareing said about cardfactory:
Was disapointed as one card had been bent and the bags advertised as extra large and large were not big had to get some more from shop which where big enough to fit presents in.
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PS
Pamela Stevens
Alresford, Hants
6 years ago
Date of purchase: 31/10/2017
What Pamela Stevens said about cardfactory:
The website is so easy to use and the cards and delivery of my order was first class.
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CT
Christina Tarman
6 years ago
Date of purchase: 29/10/2017
What Christina Tarman said about cardfactory:
A great service Soooo easy to use..fab selection of cards. .and the price is fantastic for a personalised card. .good delivery time. ..love using THE CARD FACTORY.....thankyou..
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Trusted Customer
6 years ago
Date of purchase: 17/10/2017
Slecht, ik probeer me al weken uit te schrijven van de nieuwsbrief, mét bevestiging maar een dag later krijg ik ze weer... Bad, I’v tried to unsubcribe several times but it doesn’t work
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Adam
cardfactory
6 years ago
Thank you for your feedback. I am sorry for the problems you've encounter with us on this occasion. It does usually take 2 weeks for the emails to stop being sent completely, i am sorry for the inconvenience caused by this. I have passed your details to our marketing team to get you removed from the mailing lost manually so you should not be receiving the emails anymore. I hope this does not stop you from wanting to order with us in the future. 
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SA
Sylvia Adam
6 years ago
Date of purchase: 08/10/2017
What Sylvia Adam said about cardfactory:
great service and the products were ideal
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About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
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01924 839150
Card Factory plc, Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom
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About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets