cardfactory Reviews

Thank you for your feedback. I am sorry for the problems you encountered with this order, this is not our usual level of service. The delivery company had contacted us asking for you details, and we had no number on our records. We had emailed you about this but had not received a response to our email. Therefore this order was returned to us and we had issued a refund. I am sorry we were unable to get this to you, and hope if you order with us again it will be a much better experience for you. 

Thank you for your great feedback. We hope you continue to shop with cardfactory.co.uk and tell all your friends about the fantastic service you have had.

Thank you for your feedback. I am sorry for what has happened with this order. I can't see any messages sent to us regarding this order. We do recommend you contact us directly if there are ever any issues with you order so we can get these resolved as soon as possible for you. I do apologise this order was over the expected delivery time, and the condition it was in. This is not our usual level of service.

On this occasion we have refunded you on this order, which we hope will make this experience a bit better for you. If you would like to place an order with us again, we advise contacting us and we will resolve any issues for you. We also hope to give you a better experience and level of service than you have had this time.