Merchant Logo
Rated
Excellent

cardfactory is the UK’s leading specialist retailer of cards, gifts and celebration essentials.

Service
4.4
/5
Product
4.6
/5

5

4

3

2

1

3,022

249

146

100

340

3,857

ratings over the past year

Displaying all 34,292 reviews
AW
Amy West
6 years ago
Date of purchase: 29/10/2017
What Amy West said about cardfactory:
Too many round robin e-mails that I can’t unsubscribe from. I get - 3 a week!
Merchant Logo
Adam
cardfactory
6 years ago
Thank you for you feedback. I am really sorry about the inconvenience caused by the emails being sent. I have passed your details to our marketing team to get you manually removed of our mailing list. It does usually take 2 weeks for the emails to stop getting sent through fully. I hope this does not stop you from wanting to order with us again.
0
Share
Trusted Customer
6 years ago
Date of purchase: 17/10/2017
The card I ordered showed all the text on preview. When it arrived to the intended party it did not all have all the text printed on it. I was disappointed. Will use Funky Pigeon or Moonpig in future
...
Read all
Merchant Logo
Adam
cardfactory
6 years ago
Thank you for you feedback. I am really sorry what has happened here, it is not our usual level of service. I cannot see any contact from you in regards to this order on our system. We do recommend you contact us if there are any issues with your orders so we can get these resolved as soon as possible for you. 

On this occasion we have refunded you in full for this order, and apologise for the fact it was not what you had ordered. We hope if you choose to order with us again we can provide a better service for you.
Product reviews

0
Share
Trusted Customer
6 years ago
Date of purchase: 25/10/2017
Great value and fantastic selection of cards for every occasion. I always return to this website, as I always find exactly the perfect card.
Product reviews

0
Share
LB
Lynda Bradburn
6 years ago
Date of purchase: 30/10/2017
What Lynda Bradburn said about cardfactory:
I would and have recommended this service to friends. Good choice and value and well packaged delivery.
0
Share
Trusted Customer
6 years ago
Date of purchase: 28/10/2017
Good, efficient service with quick delivery. The only issue is that I have unsubscribed from any further communications but i'm still inundated with emails ! Not good enough & it's put me off ordering
...
Read all
Product reviews

0
Share
Trusted Customer
6 years ago
Date of purchase: 09/10/2017
After many issues with ordering from sites like funky pigeon I came across card factory. The quality was amazing and the postage was super quick with delivery the very next day. Highly recommend.
0
Share
MD
Mrs Donald
Aberdeenshire
6 years ago
Date of purchase: 06/10/2017
What Mrs Donald said about cardfactory:
Easy to order and upload photos. Order arrived very quickly in appropriate packaging and order was correct - cards are good quality . Perfect
Product reviews

0
Share
PK
Paula King
6 years ago
Date of purchase: 29/10/2017
What Paula King said about cardfactory:
For me this for convenience, brilliant, nice cheap cards, and such a variety.
Product reviews

0
Share
Trusted Customer
6 years ago
Date of purchase: 10/10/2017
yes lovery nice card I like the price
Product reviews

0
Share
BW
Barbara Wardley
Spain
6 years ago
Date of purchase: 16/10/2017
What Barbara Wardley said about cardfactory:
Cards are a really good quality & always arrive on time .
Product reviews

0
Share
About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
Read all
Card Factory plc, Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets