Merchant Logo
Rated
Excellent

cardfactory is the UK’s leading specialist retailer of cards, gifts and celebration essentials.

Service
4.4
/5
Product
4.6
/5

5

4

3

2

1

3,022

250

146

100

340

3,858

ratings over the past year

Displaying all 34,290 reviews
Trusted Customer
6 years ago
Date of purchase: 29/10/2017
Good quality card, lovely print.
Product reviews

0
Share
Trusted Customer
6 years ago
Date of purchase: 24/10/2017
Good quality cards; prompt service. One box of cards had no envelopes but a replacement pack was sent out promptly and without any hassle. Would have been 5 stars without this blip.
Product reviews

0
Share
VF
vicky finch
6 years ago
Date of purchase: 24/10/2017
What vicky finch said about cardfactory:
reliable cheap good quality cards shame they dont send cards abroad
Product reviews

0
Share
Trusted Customer
6 years ago
Date of purchase: 30/10/2017
My order arrived within the time promised. The glasses were packed really well and arrived in perfect condition. The products I bought were just what I wanted and good value
0
Share
Trusted Customer
6 years ago
Date of purchase: 29/10/2017
Quick service, pleased with card quality.
Product reviews

0
Share
Trusted Customer
6 years ago
Date of purchase: 18/10/2017
Will buy again and would recommend them
Product reviews

0
Share
NF
natalie franciosy
6 years ago
Date of purchase: 31/10/2017
What natalie franciosy said about cardfactory:
card factory is a good too use too send cards out i always use theses
Product reviews

0
Share
Trusted Customer
6 years ago
Date of purchase: 30/10/2017
Speedy service. Did not receive the gold candles. Blue balloons were given ? Instead.
Merchant Logo
Adam
cardfactory
6 years ago
Than you for your feedback. I am very sorry for what has happened with this order, this is not our usual level of service. I cannot see any communication from you in regards to this order on our system. We do recommend that you contact us if you have any issues with your order so we can resolve it as soon as possible. 

On this occasion we have refunded you for the candles that you did not receive. I hope this does not stop you from ordering with us in the future, as we would like to give you a better experience and level of service. I apologise for any inconvenience you faced with this order.
Product reviews

0
Share
Trusted Customer
6 years ago
Date of purchase: 13/10/2017
As I am in my nineties I find this site very easy to use and the service is SO quick.. Very pleased...
Product reviews

0
Share
Trusted Customer
6 years ago
Date of purchase: 27/10/2017
Excellent value foe money and service as stated.
Product reviews

0
Share
About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
Read all
Card Factory plc, Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets