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Rated
Excellent

cardfactory is the UK’s leading specialist retailer of cards, gifts and celebration essentials.

Service
4.4
/5
Product
4.6
/5

5

4

3

2

1

3,022

250

146

100

340

3,858

ratings over the past year

Displaying all 34,290 reviews
Trusted Customer
6 years ago
Date of purchase: 01/10/2017
Excellent service, card very satisfactory
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DP
David Pyke
6 years ago
Date of purchase: 15/10/2017
What David Pyke said about cardfactory:
Totally superb
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LT
Lorraine Turnbull
Coventry
6 years ago
Date of purchase: 07/10/2017
What Lorraine Turnbull said about cardfactory:
The service is excellent
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LP
Louise Prendergast
6 years ago
Date of purchase: 02/10/2017
What Louise Prendergast said about cardfactory:
Two cards were snaged at the corners the box was not long enough for the bigger card .night he candlecwas wrapped really well
Product reviews

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SU
Suzanne ******
6 years ago
Date of purchase: 22/10/2017
What Suzanne ****** said about cardfactory:
I had to wait over a week for my parcel missed Birthday and a deflated ballon very disappointed this time.
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Adam
cardfactory
6 years ago
Thank you for your feedback. I am very sorry for what has happened here. I cannot see any emails from you on our system regarding this order. We do recommend that you contact us if you have any issues with your order so we can get these resolved for you as soon as possible. 

This order was sent with Royal Mail 48 which is our second class service and we do estimate delivery between 2-3 working days, but these are only estimated dates so we do experience they are longer than this sometimes, due to delays with Royal Mail which are out of our hands unfortunately. I am very sorry about this.

On this occasion i have refunded you in full for this order, and i hope if you order with us again we can give you a better experience.    
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Trusted Customer
6 years ago
Date of purchase: 22/10/2017
Highly recommend quick and easy. Could do with more special offers like free postage on so many cards
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DW
David Wells
6 years ago
Date of purchase: 29/10/2017
What David Wells said about cardfactory:
Great service great prices never had a problem
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Adam
cardfactory
6 years ago
Thank you for your great feedback. We hope you continue to shop with cardfactory.co.uk and tell all your friends about the fantastic service you have had.
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BS
Barry Maynard-Smith
6 years ago
Date of purchase: 29/10/2017
What Barry Maynard-Smith said about cardfactory:
I have placed many orders with The Card Factory and rate their quality, efficiency and speed of service as 100% in every case. I look forward to placing many more orders in 2018. We are also lucky
...
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LM
Lynne M
PAISLEY
6 years ago
Date of purchase: 12/10/2017
What Lynne M said about cardfactory:
Easy to use website, great selection of cards and gifts available. Very quick delivery time too. Ordered one day cards delivered within 2 days.
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DT
Dawn Templeman
Cowdenbeath
6 years ago
Date of purchase: 19/10/2017
What Dawn Templeman said about cardfactory:
Great service and quality
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About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
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Card Factory plc, Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom
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About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets